Unlock the future of IT service desk management with our on-demand webinar from the Workflow Webinar Cafe series by SymphonyAI. Join experts Tim Lawes and Tim McElguun as they delve into decision intelligence and its impact on IT service desk analytics and reporting. Gain valuable insights on leveraging generative AI and advanced tools to enhance your service desk’s efficiency and effectiveness. Don’t miss out on learning how SymphonyAI can drive your IT service desk towards smarter and more proactive decision-making.

Speakers:Tim McColgan, a principal analyst at TMT Advisory
Tim Lawes, Sr. Director, Sales – America, SymphonyAI