Automate IT and enterprise service processes to resolve tickets faster, gain visibility and control of assets, lower TCO, increase productivity, and enrich end user experience
Deliver delightful user and employee experiences and unleash untapped productivity with an AI-powered IT and enterprise platform that’s future-proof.
- Unified service portal
- Low code/no code customizations
- Enterprise-grade multi-tenancy
- Persona-based user dashboards
- Easy integrations
Maximize ROI, improve visibility, and enforce compliance across enterprise IT assets, software licenses, and hardware.
- IT asset discovery
- Hardware and software asset management
- Asset lifecycle and compliance management
- Persona-based dashboards
- Automated asset allocation
Turn every conversation into an exceptional experience by resolving issues faster, improving productivity, and saving costs.
- Advanced natural language understanding
- Service desk intelligence
- Live agent transfer
- Multi-channel and multi-tenant support
- Out-of-the-box integrations
Accelerate business value by automating service processes and scaling rapidly, working smarter and not harder.
- Automated task execution and scheduler
- Agentless architecture
- Event-based execution
- Custom workflows
- Built-in compliance policies and secure APIs
Why SymphonyAI for Enterprise IT?
Enterprise IT platform
Refine IT and enterprise service workflows with the leading AI-powered platform automating ITSM.
Improve workflows, quickly introduce services, build inspirational design, and craft personalized experiences that users love.
Improve visibility into your on-prem and in-cloud IT landscape, discover IT assets, and keep your CMDB and registers updated.
Integrate effortlessly with out-of-the-box solutions built to sync with in-place, predominant enterprise software and platforms.
Enjoy the peace of mind and confidence that comes with enterprise-grade security compliance and protection.
Resolve service requests up to 50% faster via agile ITSM/ESM capabilities in a centralized, lightweight platform powered by generative and predictive AI.