Enterprise IT

The latest enterprise AI insights

 
2.20.2025 White paper

ITSM evolution: AI-powered transformation

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10.22.2024 Analyst report

2024 Gartner® Magic Quadrant™ for AI Applications in IT Service Management

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4.10.2024 White paper

Guide to Enterprise Service Management

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11.22.2023 White paper

Why service management success needs the right approach to AI and people

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5.12.2023 White paper

ITAM: To build or not to build?

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3.2.2023 White paper

Industry Expert Analysis — What ITSM Professionals Should Focus on in 2023 and Beyo...

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2.23.2023 White paper

Digital Employee Experience (DEX) The new frontier for ITSM

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12.20.2022 White paper

SymphonyAI Summit acknowledged as an Honorable Mention in the 2022 Gartner® Magic Qu...

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8.26.2022 White paper

IT’s critical role in the hybrid employee work experience

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7.13.2021 White paper

4 predictions that will impact your ITSM strategy

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3.23.2021 White paper

AI and automation use cases in IT (service) management

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