Symphony Retail AI counts 15 of the top 25 grocery retailers and all 25 top CPG manufacturers as clients, and more than 1200 total customers in 70 countries. With more than 25 years of retail and CPG leadership, Symphony RetailAI has more than 1000 employees in the U.S., Asia, and Europe.

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Symphony RetailAI mission is to deliver 2%+ revenue and profit growth to high-volume retailers and CPG manufacturers through the adoption of AI-enabled, role-specific solutions that span the retail value chain. The company’s AI solutions help customers uncover growth opportunities through AI recommendations, plan and execute intelligent actions, and measure the improvement in revenue and profit.

Chris Koziol

Chief Executive Officer


Our Customers




Delivering Incremental Profitable Growth


of Top 25 Global Retailers


of Top 25 CPG Manufacturers

We consider supply chain efficiency and high-quality demand forecasting to be critical in driving customer satisfaction and ensuring that the right products are available at the right time, at the most affordable price. We have an extensive and growing retail operation that will benefit from Symphony RetailAI’s cutting-edge technologies and global best practices.


When choosing an IT solution, we always try to avoid customization and build our business processes in the way that an IT product supports. The functionality of the Symphony RetailAI solution has completely suited us, and the company will not have to make significant changes to the current business processes.