Symphony SummitAI, an enterprise-class IT service management (ITSM) solution, delivers up to 20% annual savings in IT help desk operations, and up to 45% greater total cost of ownership across verticals and regions.
Symphony SummitAI is an ITIL-verified service and asset management solution that leverages the latest advances in AI-powered digital agents and service automation. Symphony SummitAI helps enterprise IT leaders and service providers achieve greater levels of speed, responsiveness, and productivity.
CEO, SummitAIWatch Video
Satyen Vyas has been the Chief Executive Officer at Symphony SummitAI since 2013. Currently based in New York, he has led the company’s growth from a startup to a global entity with customers and partners in North America, India, Southeast Asia, and GCC.
Prior to SummitAI, he was a Vice President at IBM in India and South Asia, where he was instrumental in growing the company’s x-Series servers to a market leadership position. He also served as General Manager for mid-markets at Dell India, and spent 12 years building Vitage Group into a leading IT systems integration and services player in the Indian market.
Satyen holds a bachelor’s degree in mechanical engineering from Nagpur University and a post-graduate degree in management from the Indian Institute of Management Bangalore.
Symphony SummitAI is a world-class product working for a world-class airport. We needed an ITSM solution that could help us serve our millions of passengers better. Symphony SummitAI delivers significantly better user experiences and a complete solution to IT operations staff to handle day to day tasks in a timely, cost-effective way. Now our ticket resolution time is dramatically lower and our passengers are happier.