Leading Cambodian conglomerate, Chip Mong, selects SymphonyAI’s solutions to underpin its new business initiative, Chip Mong Retail

10.17.2018 | By Mark Speyers

DALLAS – Oct. 18, 2018 – SymphonyAI, the leading global provider of Artificial Intelligence-enabled decision platforms, solutions and customer-centric insights that drive validated growth for retailers and CPG manufacturers, today announced that the Chip Mong Retail, one of Chip Mong’s latest business units, has selected SymphonyAI’s master data management, store operations, store mobility and invoice reconciliation solutions to underpin its business.

Chip Mong, a leading Cambodian importer of construction materials and consumer products has launched Chip Mong Retail, the manifestation of its strategy to expand quickly into retail with multiple formats (supermarket, convenience stores, presence in large malls). Chip Mong Retail plans to build its own stores while also moving into existing properties.

Chip Mong invested in a retail division to capitalize on the strong economic growth in Cambodia and to position itself as the first Cambodian-led retailer. The company opened its first supermarket store in early August. This year, Chip Mong Retail had started the construction of various shopping mall formats in Phnom Penh (mixed-use building, community mall and mega mall).

“With such aggressive plans to quickly become a major Cambodian retailer, we could not chance engaging with solutions providers who lacked the ability to prove their expertise and ability to limit risk for us,” said Philippe Préjent, President, Chip Mong Retail. “We had a very short list of providers we evaluated, but SymphonyAI had the obvious and deep retail experience. It was that simple.”

As a business starting from scratch within a country lacking a fully matured internet infrastructure, the Chip Mong Retail team had the challenging task of selecting a system that would not just support the new business operation, but also help propel it forward. It chose SymphonyAI for its team that proved its agility and capacity to deliver, along with its understanding of business constraints and planned scalability. Master Data Management, Store Operations, Store Mobility and Invoice Reconciliation solutions were selected.

“To be selected by Chip Mong as such a core partner in their new venture into the retail sector is major privilege and honor,” said Oscar Garcia-Velasco, Regional President, Asia Pacific, Greater China and Japan, SymphonyAI. “But much more important than this vote of confidence is our excitement around knowing how our solutions will not only fast start Chip Mong Retail, but also give it the agility and scalability that their new venture requires as it constantly adapts to the ever-shifting demands of Cambodia’s growing economy and customer base.”

About SymphonyAI

SymphonyAI is the leading global provider of Artificial Intelligence-enabled decision platforms, solutions and customer-centric insights that drive validated growth for retailers and CPG manufacturers, from customer intelligence to personalized marketing, and merchandising and category management, to supply chain and retail operations. SymphonyAI is innovating rapidly to drive faster, more profitable decisions through AI, machine learning and voice technologies. We are trusted by over 1,200 organizations including 15 of the world’s 25 largest grocery retailers, thousands of retail brands, and hundreds of national and regional chains worldwide to help solve their toughest business problems, through AI-powered customer intelligence and retail solutions. SymphonyAI was formed in 2018, merging Symphony GOLD and Symphony EYC. SymphonyAI is a SymphonyAI company. More at Follow us on Twitter: @symphonyretail.

About SymphonyAI

SymphonyAI is a group of companies that provide the leading AI-centric solutions for transforming the business enterprise by driving revenue growth and operational excellence, for the retail, CPG, healthcare and industrial verticals, and for finance, IT and other key enterprise horizontal functions. Founded by Dr. Romesh Wadhwani, SymphonyAI is one of the fastest growing companies in the business-to-business AI solutions sector with revenue this year of $275 million and 1,500 employees. More at

About Chip Mong

Found in 1982, Chip Mong is one of Cambodia’s largest diversified corporations who has attained prominence as a leader in many fields such as of beer, stout, drinking water, beverages, construction materials, concrete, roof tiles, plastic pipes, cement (5,000 tons per day), aggregate, cans, consumer products, property development, animal feed, hospitality, hotel, retails and bank. Our vision is to become the most admired and respected corporation in the region and our core values are Collaboration with commitment, Making the difference, Growing and giving back and Customer focus (CMGC).

Media Contact

Adrienne Newcomb
Ketner Group Communications (for SymphonyAI)

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