Russian grocery retailer Nahodka embarks on transformative project, moving to new ERP solution addressing back-office issues and warehouse management improvements

09.17.2020 | By Mark Speyers

DALLAS – Sept. 17, 2020 SymphonyAI, provider of the industry’s leading AI-enabled platform and customer-centric solutions that deliver profitable growth for retailers and CPG manufacturers, today announced that Nahodka is undertaking a strategic project to implement SymphonyAI solutions for managing its master data, merchandising, store processes and warehouse operations.

Nahodka, a fast-growing retailer in the Volga region of Russia, is one of the few retailers that provide customers with the best assortment at the best price. In order to advance the development of its network and strengthen competitive advantage, Nahodka decided to comprehensively change its IT systems to industry solutions that would allow for scalability of stores, unified cross-supply chain processes, standardized and modern store automation, and efficient warehouses operations.

Early in 2020, Nahodka launched an intensive process of choosing its potential new IT solutions among many vendors. After a long process, which included reference visits, demonstrations, and functional discussions, the company chose a number of integrated solutions from SymphonyAI that allow single end-to-end process management. The cloud-based solutions represent a unified platform and database master for all the company’s processes.

“There are many worthy solutions in the market that cover certain processes for a trading company,” said Alexander Sannikov, director of IT stores at Nahodka. “However, as IT director, it was important to find a solution that would enable us to not only meet the current requirements for changing the ERP system but also come from a solution provider that has a wide coverage of planning and optimization solutions – since that’s what we needed immediately. We have been working with SymphonyAI on a related project for more than a year and understand that a reliable and long-term partner is as critical as the functionality of systems.”

“We are very pleased to continue working with such a progressive and visionary company as Nahodka,” said Arnaud Gauthier, President, CCO, International, SymphonyAI. “We are faced with the challenge of complex improvement in Nahodka’s IT landscape in a short period – just 10 months. In addition, we must ensure the firm’s business growth and support its network at the same time. This is an interesting project which represents the implementation of a single platform for managing master data and merchandising as the basis for supporting cross-processes and systems, and then, the implementation of new functionality to automate the business processes of stores on mobile devices along with warehouse processes.”

The implementation of the project will be carried out by Consulting for Retail (C4R), which has extensive experience in optimizing supply chain processes that help to ensure a smooth and rapid deployment of SymphonyAI’s solutions.

Learn more about SymphonyAI’s Demand ForecastingAI, Store Replenishment and Warehouse Replenishment.

About Nahodka

Nakhodka is a fast-growing chain of low-price stores for customers who love saving, as well as appreciate the best assortment, price and quality.

About SymphonyAI

SymphonyAI offers the industry’s leading AI-enabled platform accompanied by a suite of customer-centric solutions that deliver profitable growth for retailers and CPG manufacturers. SymphonyAI’s innovations span the retail value chain from customer insights, agile merchandising, promotion optimization, personalized marketing, fresh and center store management, to demand forecasting and inventory management. Our role-based solutions and CINDE, the industry’s first personal decision coach, provides users predictive analytics and prescriptive recommendations that make it easier to identify growth opportunities, activate plans, and realize profit and revenue growth, from supplier to shelf. A strong global partner ecosystem helps us serve more than 1,200 organizations worldwide – including 15 of the top 25 global grocery retailers and 25 of the top 25 global CPG manufacturers – all through the Microsoft Azure Cloud. SymphonyAI is a SymphonyAI company.

About SymphonyAI

SymphonyAI Group is the fastest-growing private group of B2B AI companies, backed by a $1 billion commitment to deliver next-generation AI solutions for transforming the enterprise. SymphonyAI Group addresses use cases in healthcare and life sciences, retail and CPG, industrial manufacturing, energy, oil and gas, media and entertainment, defense, and financial services. Since its founding in 2017, SymphonyAI Group has grown rapidly to a group of seven companies with a combined revenue run rate of more than $300 million. Over 2,000 talented leaders, data scientists, and other professionals operate the group under the leadership of one of Silicon Valley’s most successful serial entrepreneurs, Dr. Romesh Wadhwani. Website:

Media Contact

Adrienne Newcomb
Ketner Group Communications (for SymphonyAI)

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