optimized for vertical needs

Predictive and generative AI for the future of business

Explore predictive AI

Explore AI Solutions

Do AI the right way with AI built and optimized for specific business workflows

Tap the power of predictive and generative AI together like never before to understand what’s happened and to plan for what’s next, with near- or real-time insights and the ability to do what-if analysis. With elegant copilot user interfaces designed for specific personas that smartly display information in the right context for specific tasks.

Critical AI capabilities

Predictive + generative AI

AI copilots for each business user so you can interact in a natural, interactive language way. Combining both predictive and descriptive models to provide insights about what happened and help you predict what could happen next.

Elegant and useful UI/UX

Low code and natural language interfaces ensure teams and users can work quickly and efficiently. Elegant workflow integration gives workers the power of AI directly as they work, with the tools they use today, to help make decisions and power productivity.

Effective AI lifecycle management

All the tools, APIs, SDKs for an effective ML lifecycle optimized for vertical applications and tasks, with data exploration, feature engineering, model building and experimentation, and deployment.

Lakehouse architecture and data platform

For the security, scale, and access that data scientists and business users need for the structured and unstructured data required for AI pipelines and applications in production environments.

Vertical LLMs

Vertical-specific and task-specific fine-tuned LLMs for each industry and use case to provide relevant contextualization for user queries.

Cloud scale and security

Native support for cloud, hybrid, or on-prem operations via seamless support for and integration with Microsoft Azure, AWS, and Google Cloud Platform to ensure data security at rest and on the network.

Data connectors

Industry-specific data connectors for access to all relevant data sources and formats for retail, CPG, financial services, manufacturing, media, and IT.

The SymphonyAI architecture

Next-gen predictive and generative Eureka AI architecture

The SymphonyAI architecture

Predictive and generative capabilities

Generative AI and LLM Ops

Industry knowledge

LLMs fine-tuned on proprietary data, plus grounding in industry knowledge graphs, enabling understanding of industry concepts, metrics, and industry terminology.

Content generation and reporting

Understand the what, what, and who behind trends, generate customized summaries, reports, and charts.

Reasoning and logical deduction

Use industry knowledge graphs and minimal training data to reason like specific personas. Understand cause-and-effect relationships to make predictions or decisions.

Actions via tool invocation

Interact with first party and external market data, services, and tools via APIs, for reasoning and action taking.

Enterprise security and privacy

No data leaves compliance boundaries. LLMs deployed in compliant sandboxes. No data used to train models.

Enterprise access control

Authentication and access control built at data and API layers. No data reaches LLMs without permission.

Grounding in data and facts

Answers not coming from LLMs in build generic knowledge, but from looking up the right data from the knowledge graph and invoking the right predictive models.


Ability to share at the level of every insight. Collaborate with a group on reports. Built in authentication for safe and secure collaboration.

ML Pipelines

Guided machine learning workflow

For data preparation, model build, training, experimentation, validation and serving for inference.

Training, batch, and real-time inference

Flexible model training capabilities and deployment of ML models. Batch or real-time for high volume transactions.

Feature engineering and feature store

Build, store, share, and reuse curated features across machine learning pipelines.

Support for leading ML frameworks

Use all the latest frameworks—TensorFlow, scikit-learn, PyTorch, Keras, Apache MXNet, Huggingface, Spark ML, Torch, and more.


Use the SDKs to automate data ingestion, build, train, and deploy models. Models are deployed with REST endpoints for inference.


Full visibility and transparency so you can understand the reasoning behind model predictions and recommendations.


Deploy, oversee, track, and scale your ML pipelines and models all from one location. Detect and prevent model drift through automatic model monitoring, feedback loops, and performance evaluation.

Data Pipelines


Access all relevant industry-specific data sources with more than 200 data connectors to enterprise and external databases, tools, and applications.

Transform and enrich

Continuously enrich and transform data to create a single view using SDKs or drag and drop capabilities.

Governance, lineage, quality

Manage data and data pipelines through robust quality gates, lineage tracking, and governance.

Streaming and batch

Adaptively process data in accordance with the data’s input frequency, whether for batch or streaming scenarios.

Petabyte scale lakehouse

Easily manage and scale large volumes of data with open table format-based lakehouse that operates at petabyte scale in production environments.

Security and Privacy

Role-based access control

Ensure data security and privacy with role-based access control built in to every level of the SymphonyAI platform and applications.

Extensive observability

Full oversight through audit trails and alerting mechanisms built into every level of the SymphonyAI platform.

Privacy standards compliance

Support for all standard security and privacy requirements, including GDPR and CCPA.

What’s new

Technology Innovation of the Year for Summit’s Service Automation Solution

Technology Innovation of the Year for Summit’s Service Automation Solution

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SymphonyAI Sensa-NetReveal announces KYC questionnaire and new identity management capabilities

SymphonyAI Sensa-NetReveal announces KYC questionnaire and new identity management capabilities

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The convergence of sanctions programs with AML & KYC programs is critical for effectiveness

The convergence of sanctions programs with AML & KYC programs is critical for effectiveness

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entity resolution

SymphonyAI Sensa-NetReveal entity resolution

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Using AI to Improve ITSM Processes

Using AI to Improve ITSM Processes

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Compliance for Insurance

Compliance for Insurance

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The World’s First Industrial LLM

The World’s First Industrial LLM

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Effective name screening and the issue with missing names

Effective name screening and the issue with missing names

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Why Service Management Success Needs the Right Approach to AI and People

Why service management success needs the right approach to AI and people

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