Laetitia Berthier - Head of EMEA Customer & Category Solutions Consulting, SymphonyAI is a seasoned analytics professional passionate about helping retailers use shopper insights and advanced analytics to increase value creation. Laetitia joined SymphonyAI in 2016 and leads a global customer success team that helps retailers deliver exceptional customer experiences while maximizing profitable revenue growth. Prior to SymphonyAI, Laetitia was with Dunnhumby Canada.