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ABOUT THE AUTHOR

Laetitia Berthier

Head of EMEA Customer & Category Solutions Consulting

Laetitia Berthier - Head of EMEA Customer & Category Solutions Consulting, SymphonyAI is a seasoned analytics professional passionate about helping retailers use shopper insights and advanced analytics to increase value creation. Laetitia joined SymphonyAI in 2016 and leads a global customer success team that helps retailers deliver exceptional customer experiences while maximizing profitable revenue growth. Prior to SymphonyAI, Laetitia was with Dunnhumby Canada.

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Resources by Laetitia Berthier

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10.30.2025

Blog

What 68 Million Shoppers Taught Us About the Future of Grocery E-Commerce: 4 Insights Defining 2025

Retail / CPG