< Back to resources
ABOUT THE AUTHOR

Mike Troy

Senior Director, Content and Thought Leadership

Mike Troy is a retail industry veteran who leads content creation and thought leadership at SymphonyAI.  He focuses on how innovative technologies are transforming the retail and consumer goods industry.  Prior to joining SymphonyAI in January 2022, Mike spent 30 years in key editorial roles with leading B2B brands focused on the retail industry.

LinkedIn logo in white lowercase letters 'in' on a dark rounded square.
Portrait of a middle-aged man with a bald head wearing a dark suit jacket, white shirt, and a small American flag pin on his lapel, against a plain gray background.

Resources by Mike Troy

Industry

Arrow Down Icon Svg

Resource Type

Arrow Down Icon Svg
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

6.13.2025

Blog

Retailers get an AI wakeup call at NRF 2025: Retail’s Big Show APAC

Abstract background with layered, curved shapes and gradient shades of blue and teal.

Retail / CPG

6.11.2025

Blog

How Metcash uses AI to ensure independent retailer success

Retail / CPG

5.21.2025

Blog

How AI is transforming the retail and consumer goods industry

Retail / CPG

5.5.2025

Blog

An action plan to increase perpetual inventory accuracy in retail

Abstract background with layered, curved shapes in gradient shades of turquoise and blue.

Retail / CPG

4.30.2025

Blog

Amazon and Walmart are setting the retail industry’s AI agenda

Retail / CPG

4.21.2025

Blog

Grocery Sentiment Index offers favorable Q2 forecast despite tariff fears

Retail / CPG

4.17.2025

Blog

How AI-powered supply chains overcome tariff troubles

Retail / CPG

3.13.2025

Blog

The ultimate use case for agentic AI in retail

Retail / CPG

2.20.2025

Blog

Six ways agentic AI for retail transforms business in 2025

Retail / CPG

2.10.2025

Blog

AI-powered revenue growth management for CPGs

Abstract background with overlapping translucent curved shapes in blue and teal gradient.

Retail / CPG

2.7.2025

Blog

Four strategies to capitalize on premiumization in retail

Retail / CPG

1.17.2025

Blog

NRF 2025: Agentic AI for retail steals the show

Retail / CPG

1.9.2025

Blog

How AI is changing grocery retail jobs at Walmart

Retail / CPG

12.10.2024

Blog

Fuel and convenience retailers must rethink core strategies to drive future growth

Retail / CPG

11.22.2024

Blog

Why your grocery collaboration and data monetization program isn’t working

Retail / CPG

11.19.2024

Blog

NRF 2025: Retail's Big Show features top AI innovations

Retail / CPG

11.6.2024

Blog

Five ways AI-powered insights can help grocery retailers grow e-commerce sales by 8%

Infographic titled 'Five ways AI-powered insights can help grocery retailers grow e-commerce sales by 8%'. It features five colored circular icons arranged vertically on the left with labels: 1. Demand Forecasting, 2. Dynamic Pricing, 3. Customer Segmentation, 4. Inventory Optimization, and 5. Personalized Marketing. To the right of each icon is text explaining how each AI-driven strategy benefits grocery retailers, such as improving sales predictions, adjusting prices in real-time, targeting customer groups, optimizing stock levels, and customizing marketing messages. The background transitions from teal to blue shades.

Retail / CPG

10.15.2024

Blog

Top 10 gen AI use cases in the retail industry

Abstract turquoise and blue background with curved layered shapes on left and right sides creating a wave-like pattern.

Retail / CPG