What is a Service Desk?

A single point of contact for users to report incidents, request services, and seek assistance.

What is an example of a Service Desk?

Staffed with IT support specialists who provide technical assistance and troubleshooting.

Latest Insights

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Rethinking Service Management How AI Is Driving the Next ITSM Evolution
 
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Achieve More with Efficient Asset Lifecycle Management
 
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Achieve More with Efficient Asset Lifecycle Management

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