Platform
Security and Trust
SymphonyAI is committed to enterprise-grade security and compliance.
ISO 27001
The goal of ISO 27001 is to provide a framework of standards for how a modern organization should manage its information and data. Risk management is a key part of ISO 27001, ensuring that a company or non-profit understands where its strengths and weaknesses lie. ISO maturity is a sign of a secure, reliable organization that can be trusted with data
HIPAA
SymphonyAI complies with majority of the required security measures as required by HIPAA regulations in respect to all electronic protected health information.
GDPR
The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy for all individuals within the European Union (EU) and the European Economic Area (EEA) to give users more control over their personal data. SymphonyAI complies to GDPR.
PinkVERIFY™
SymphonyAI, a provider of cost-effective and comprehensive cloud-based IT management solutions, has achieved the PinkVERIFY certification for 12 processes from Pink Elephant for its unified IT Management platform – “SymphonyAI Summit”
SOC2
Developed by the American Institute of CPAs (AICPA), SOC 2 defines criteria for managing customer data based on five “trust service principles”—security, availability, processing integrity, confidentiality and privacy.
VAPT
Vulnerability Assessment and Penetration Testing Certification is a technical approach to address security loopholes in the IT infrastructure of an organization (application, software system, network, etc.). Vulnerability Assessment is a process of identifying with an objective not to miss any loopholes.
SDLC
SymphonyAI uses the software development life cycle (SDLC) model to build products by adhering to standards and secure coding practices. SymphonyAI product teams are well-trained to analyze all requirements in detail and use the principle of “security by design” before developing product features.
SymphonyAI Managed Cloud Platform
SymphonyAI Managed Cloud Platform (Hosting Center for SymphonyAI Customer SAAS instances) undergoes VAPT (Vulnerability Assessment and Penetration Testing) two times in a year.
Third-party apps
SymphonyAI is highly committed to addressing security-related incidents reported by Customers, Partners.
Sub processors
In delivering services to our customers, SymphonyAI and its subsidiaries may use specific products or services from third-party vendors, subcontractors, suppliers, or content delivery networks. In certain situations, these third parties may require access to or utilization of customers’ personal data. To understand how we responsibly handle data when necessary, please refer to our detailed information here.
WCAG or VPAT
WCAG (Web Content Accessibility Guidelines) compliance information for SymphonyAI.
Azure
Azure is composed of a globally distributed datacenter infrastructure, supporting thousands of online services and spanning more than 100 highly secure facilities worldwide. The infrastructure is designed to bring applications closer to users around the world, preserving data residency, and offering comprehensive compliance and resiliency options for customers.
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