We provide comprehensive, expert customer support services to ensure you get the best value from your SymphonyAI solutions. Our skilled support representatives bring decades of collective experience working with businesses, to effectively manage any issue you may encounter in a professional and responsive manner.
To login to the portal for the first time, you will need a Customer Portal ID. Email our customer support team with the following information: your name; company name; phone number; products you are using, including version and platform.
We provide guaranteed support over the lifetime of your engagement, with structured yet flexible support offerings to secure and maximize your investment in your company’s future. We will enable you to anticipate and control your upgrade path to suit your growth strategies. Download our flexible and easy to follow Lifetime Support Policy to learn more:
Email our industrial customer support team with any questions or issues, and include the following information with your request: your name; company name; phone number; and the SymphonyAI Industrial products that you are using, including version and platform.
