Eureka

Empowering business users with AI to maximize the power of predictive intelligence

Breakthrough technology powering
solutions across SymphonyAI

Production Proven

Open framework for rapidly building, configuring, and extending vertical packaged applications

Vertically Focused

Empower business experts, verticalized for key industries

Unbiased, Explainable, Relevant

Supervised and unsupervised AI/ML

Enterprise-Ready

Secure, scalable, future-proof

Driving Rapid Time to Value

Unrivaled AI Technology
Unrivaled AI Technology

Leading, next-gen AI technology powers packaged solutions across SymphonyAI businesses

Democratized AI
Democratized AI

Empowering business experts and data scientists to unlock greater intelligence and insights

Extensible
Extensible

Built on top of SymphonyAI solutions to add value and capabilities

Unrivaled AI Technology
Unrivaled AI Technology

Leading, next-gen AI technology powers packaged solutions across SymphonyAI businesses

Democratized AI
Democratized AI

Empowering business experts and data scientists to unlock greater intelligence and insights

Extensible
Extensible

Built on top of SymphonyAI solutions to add value and capabilities

Explore Eureka

Enterprise-ready predictive intelligence delivering pre-packed solutions

Industry Solutions

Retail
CPG
FinTech
Industrial
Media
IT Operations
Public Sector

Eureka Predictive Intelligence Platform

Predictive Alerts and Recommendations
Low/ No Code Process/ Workflow/ App Orchestration
Intelligent Search and Exploration
Contextual Intelligence
Topological Data Analysis
AutoML and Explainable AI
Supervised, and Unsupervised ML
Data and Model Management

Data Sources and Connectivity

Retail
CPG
FinTech
Industrial
Media
IT Operations
Public Sector

Platform Services

APIs
Iris
Workbench
System Management
   

Building the leading enterprise AI SaaS solutions for merchandising and supply chain optimization to drive revenue and profit growth for retailers and CPG manufacturers.

Forecasting and Replenishment

AI demand forecasting with error rates less than 5%, 20% inventory reduction, and 80% out of stock reduction.

Supply Chain Optimization

Optimize supply chain with real-time inventory visibility for 35% reduction in inventory and 45% reduction in waste.

Store and Channel Operations

Improve customer experiences while reducing maintenance and waste.

Warehouse Optimization

Real-time visibility and traceability allows for 20% improved inventory accuracy, 80% reduction in pick error rates, and 30% productivity gains.

Floor Intelligence

Win the bricks and mortar battleground with more trip and bigger baskets yielding 5% store traffic uplift and 10-15% store growth.

Agile Merchandising

Stay ahead of changing customer preferences with AI. From clustering and assortment planograms to planograms and shelf planning, we’ve got a better way to work.

Shelf Intelligence

Use AI to capture and analyze the in-store shelf to gain visibility to on-shelf availability, share of shelf, promo/merchandising compliance, and competitive placement.

Sales and Customer Insights

Customer segmentations and AI-powered analytics drive bigger baskets, greater trip frequency, and better collaboration with suppliers.

Promotions Optimization

More efficient and effective promotions that maximize ROI and reduce ineffective promotions by 30%.

Personalized Marketing

Delivering the right message, in the right format, to the right customer, producing greater than 10x ROI.

   

Improve assortment. Manage promotions. Delight consumers and build loyalty. Increase revenue and margin with breakthrough enterprise AI SaaS solutions for CPG manufacturer merchandising and profit growth.

Clustering and Assortment

Create intelligent assortments that delight consumers and drive brand and category growth, all in a simplified AI-powered workflow.

Shelf Planning

Develop consumer-centric planograms that satisfy customers, create category growth, and strengthen trading partnerships.

Planogram Automation

Create localized planograms at scale that are seamlessly integrated with upstream analytics that are easily shareable across the organization.

Sales and Customer Insights

Identify opportunities for growth and activate customer-centric tactics. Prescriptive analytics and AI insights streamline and improve decision-making to help realize profitable sales and margin growth.

CPG Promotion Management

Find hidden revenue opportunities and exceed your numbers by enabling your teams to easily collaborate with retailers to create win-win promotion plans.

Shelf Intelligence

Identify new shelf opportunities and eliminate the guesswork. Real-time shelf insights enable CPGs to better understand on-shelf availability, share of shelf, promotions/merchandising compliance, and competitive insights.

   

Building the leading enterprise AI solutions for risk management, liquidity optimization, and financial crime and fraud detection to drive revenue for banks and financial institutions.

Fraud

Discover anomalies, navigate networks, and provide critical context to reduce false positives and maintain risk coverage.

KYX Intelligence

Identify actionable insights across your customer base to accurately predict risk, churn and product interest to protect these relationships and develop a competitive advantage.

Financial Crime

Automatically capture customer behavior and issue alerts against suspicious activities to drive cost savings, operational efficiencies, and heightened compliance.

   

Building the leading enterprise AI SaaS solutions for manufacturing and plant performance optimization to drive revenue and profit growth for industrial manufacturers.

Digital Manufacturing

Transforming manufacturing operations with AI-based solutions for: Connected Devices, Processes, People, and Applications, IIOT and Workflow Orchestration and Process Optimization.

Plant Performance

Predictive, prescriptive, and autonomous solutions to optimize asset performance, increase reliability and availability, minimize costs, and reduce operational risks. This includes: Vibration Condition Monitoring, Asset Performance and Process Optimization.

Connected Frontline Worker

Managing enterprise procedures and instructions, while digitizing the remote execution by field workers to run your procedures, work instructions and checks anytime, anywhere.

   

Building the leading enterprise AI SaaS solutions for revenue, subscriber, and content insights to drive revenue and profit growth for media companies.

Revenue Management

Efficiently analyze revenue lifecycle, detect risks and opportunities, and accurately forecast.

Digital Revenue Insights

Optimize distributor and content performance with predictive insights and recommendations to maximize ROI.

   

Effortlessly bringing service and asset management together under one platform with AI-driven knowledge intelligence.

Enterprise Service Management

Automate and manage processes, increase transparency, and have greater cost control to provide service management best practices, tools, and frameworks to departments across the enterprise.

Service Management

Create common data sets across IT service management, IT asset management, and IT operations management, allowing complete control of reporting and analytics.

Intelligent Automation

Automate repetitive processes, resolve issues faster and more effectively, correlate disparate data sources, and develop knowledge articles to dramatically reduce resolution time and understand causes behind occurrences.

Asset Management

Manage the IT asset lifecycle from procurement to disposal, control spend with software license governance and compliance, and eliminate overbuying by right-sizing future purchases of hardware and software assets.

   

Building the leading enterprise AI SaaS solutions to transform the public sector, delivering insights and predictive analytics for large data sets, helping to reduce costs, control waste, and provide efficiencies.

Cybersecurity

Rapidly pinpoint previously unseen cybersecurity threats, including external attacks, fraud, and insider threats.

Healthcare

Improve healthcare through optimized patient care and clinical variation management, advanced visualization and imaging, and accelerated drug discovery and treatment.

IT Optimization

IT asset life cycle management and optimization, and operations management for server, network, and application monitoring to drive efficiencies and improved end-user experience.

Operations and Maintenance

Predictive maintenance and asset management for higher equipment availability, improved resource efficiencies and safety, and reduced costs.

Project Management

Intelligent, AI-based program management and insights using unsupervised machine learning to identify potential trouble areas and facilitate interdiction and remediation.

Supply Chain and Logistics Optimization

Identify complex sequences of events that impact supply chain and logistics operations and provide forecasting insights to optimize readiness.

Predictive Analytics

Explainable AI that simplifies production use of models without bias which are easier to build and sustain than traditional ML models. Find complex patterns and anomalies quickly in large, complex data sets using explainable AI that simplifies production use of models without bias, that is easier to build and sustain than traditional ML.

Program Health Forecasting

Improve program forecasting of schedule and cost well beyond what is provided via Earned Value Management.

   
   
   
   
   
   
   
   
   
  • E-commerce and POS
  • Promo and Price
  • Assortment
  • Competitor and Price
  • Customer Demographics
  • Customer
  • Financial
  • Market and Panel
  • Contextual and Unstructured
  • Supply Chain and Logistics
   
  • E-commerce and POS
  • Promo and Price
  • Assortment
  • Competitor and Price
  • Customer Demographics
  • Customer
  • Financial
  • Market and Panel
  • Contextual and Unstructured
  • Supply Chain and Logistics
   
  • Customer
  • Transaction Records
  • KYC/UYC
  • Risk Tolerances
  • Compliance Practices
  • Market Data
  • BI Input
   
  • Machine Health
  • Maintenance Records
  • Customer
  • Third Party
  • Production
  • Operational and Process
  • Data Historian
   
  • Linear Audit
  • Transaction Records
  • Head End
  • Invoices
   
  • Trend and Impact Analysis
  • Integrations
  • ITIL
  • Customer
  • SLA / OLA
  • Contracts
   
  • Citizen Services
  • Data Lake
  • OSINT
  • Health Electronic Records and Billing
  • HR
  • Acquisitions
  • Programs
   

Eureka supports an SDK and REST APIs to enable programmatic access to all platform capabilities. Using the APIs and SDK, developers can quickly build their own intelligent applications or embed the Eureka technology into third-party applications and processes.

   

The built-in Iris tool democratizes AI insights and models beyond only data scientists to include technologists, analysts, and domain experts, given the scarcity of data scientists and increasing appetite from analysts and domain experts to be self-sufficient in performing analytical tasks. Iris empowers analysts by guiding and automating through dataset creation.

Complex AI concepts are made simple through intuitive visualizations, linking together standard charts from customer data and AI visualizations to facilitate rapid discovery and justification. The built-in AutoML features automatically guides the analyst through complex tasks, simultaneously performing all steps of the data science workflow such as feature generation, feature selection, model creation, and insight discovery. The advanced visualization techniques powered by TDA provide deep understanding and explainability by letting the data reveal what it contains through an easy-to-navigate UI rich in statistics independently derived from the data.

   

The Eureka Workbench is a highly interactive visualization tool that excels at empowering data scientists to leverage the platform services to perform supervised and unsupervised machine learning tasks. Data discovery and justification are critical steps for companies to properly understand how best to assess data, apply models and operationalize AI applications. The point-and-click interface enables users to explore their data deeply, using sophisticated metrics (measures of similarity) and lenses (functions for assigning a number to every data row), as necessary.

   

Eureka is an enterprise-grade AI platform that runs on-premises or in private cloud environments. Extensive systems management and administration services allow configuration and control over server deployment and resource utilization to maximize performance and processing costs tradeoffs. Complete access and security controls provide fine-grained definitions of users and groups or teams of users to closely resemble how they work together.

Accelerating value across industries

Eureka for Retail

Building the leading enterprise AI SaaS solutions for merchandising and supply chain optimization to drive revenue and profit growth for retailers.

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Eureka for CPG

Improve assortment. Manage promotions. Delight consumers and build loyalty. Increase revenue and margin with breakthrough enterprise AI SaaS solutions for CPG manufacturer merchandising and profit growth.

Read More

Eureka for Financial Services

Building the leading enterprise AI SaaS solutions for risk management, liquidity optimization, and customer growth to drive revenue and profit growth for banks and financial institutions.

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Eureka for Industrial Manufacturing

Building the leading enterprise AI SaaS solutions for manufacturing and plant performance optimization to drive revenue and profit growth for industrial manufacturers.

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Eureka for Media

Building the leading enterprise AI SaaS solutions for financial, subscriber, and content insights to drive revenue and profit growth for media and telecom companies.

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Eureka for IT Operations

Effortlessly bringing service and asset management together under one platform with AI-driven knowledge intelligence.

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Eureka for Public Sector

Building the leading enterprise AI SaaS solutions to transform the public sector, delivering insights and predictive analytics for large data sets, helping to reduce costs, control waste, and provide efficiencies.

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Eureka Platform

The breakthrough enterprise AI platform for packaged SaaS solutions with rapid time to value

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AI for Everyone

AI Applications For Data Scientists

  • Unsupervised ML and feature engineering
  • Advanced algorithm hyperparameter tuning and selection
  • End-to-end model lifecycle management, external model support, and model curation
  • Integration into popular notebooks
  • Topological data analysis to reveal insights and hidden patterns in the data

AI Applications For Business Users

  • Add your data to pre-trained ML models for deep analytical insights without writing code
  • Out of the box advanced visualizations, dashboards, and guided workflows
  • One-click AutoML
  • Familiar BI-style visualizations, charts, dashboards
  • Easy-to-use packaged AI solutions designed for business subject matter experts

Trusted by thousands of customers worldwide

Symphony AyasdiAI discovered new and previously hidden criminal attacks that we were completely unaware of using older systems.

Symphony MediaAI definitely qualifies as a partner with Scripps. SMAI’s continued support helps us manage our business more efficiently and their willingness to partner with us on developing the reports has been a great benefit to our company.

Symphony RetailAI has provided various improvements throughout our entire business. We have the product suite installed in our stores, in our central office and in our warehouse.

As a customer, we can attest to the value of [Symphony IndustrialAI's] vibration data collectors and other diagnostic tools, but it's the benefits of centralizing the analysis of that data in one, easy-to-access web portal that will improve our program

With Symphony AyasdiAI, we discovered more than a $120 million in additional profit that went straight to the bottom line.

Our decision to transition over to Symphony MediaAI’s Revedia Revenue Management SaaS solution has proven wise not only from a data quality and visibility perspective, but also a cost perspective. We have reduced software licensing and IT costs and eliminated the headache of having to manage a software solution on our network. In short they have simplified the complicated.

By using [Symphony RetailAI] aisle optimization technology, we have increased our margin dollars by $1.4 million.

The investment in Symphony AyasdiAI was proven within weeks, as a result of interdicting a set of complex, hidden cyberattacks.

We had issues with some of the compressors we were rebuilding that were failing because of imbalance, and we didn't know this until after we started using Symphony IndustrialAI. When Enerflex guarantees a compressor, we guarantee it, warrantee it, and back it up, and we use Industrial to provide us that information and that backup.

Symphony MediaAI constantly helps NBCU create new ways to more efficiently and effectively manage our operations. The OTT program is another example of the leadership and innovation that make Symphony MediaAI a key strategic partner in capturing value and positioning us for future success.

One of the critical things for our program rollout is the partnership that we have with Symphony RetailAI. It’s essential that we’re working together and we collaborate, and we’ve seen that so far on our project, which has been fantastic for us as a customer.

In today’s media landscape, context is king. It’s one thing to apply AI algorithms to problems but what the market needs is real-time behavioral analysis and prescriptive recommendations that make a measurable difference to providers seeking customer engagement at scale and Symphony MediaAI provides just that.

We consider supply chain efficiency and high-quality demand forecasting to be critical in driving customer satisfaction and ensuring that the right products are available at the right time, at the most affordable price. We have an extensive and growing retail operation that will benefit from Symphony RetailAI's cutting-edge technologies and global best practices.

[Symphony RetailAI has] the most amazing tool I’ve seen in over 20 years in space planning. We can intelligently cluster our stores based on sales metrics, and can now take steps closer to the goal of guest-centric assortments, all without adding head count. Without the Symphony RetailAI solution – including Intelligent Clustering, Assortment Optimization, Store Planning HQ, and Planogram Automation, this felt to be an unattainable dream.