Press release

SymphonyAI’s Innovative Enterprise AI SaaS Products Recognized by Leading Industry Analysts and Influencers Worldwide


Innovative predictive and generative AI products gain traction and accolades across vertical use cases in retail, CPG, finance, manufacturing, media, and enterprise IT service management

PALO ALTO, Calif., JULY 9, 2024 — SymphonyAI, a leader in predictive and generative enterprise AI SaaS products for the enterprise, is gaining growing market recognition for its predictive + generative AI product portfolio and customer growth with numerous external awards and rankings.

In the first half of 2024, SymphonyAI introduced significant predictive and generative AI SaaS products for growth verticals, including SensaAI for Sanctions Screening in financial crime prevention, the IRIS Foundry industrial data ops platform and IRIS Workspace for industrial transformation, the Apex Enterprise IT Copilot for IT service management, and the Media AI Copilot for media industry content monetization.

Microsoft Partner of the Year Award and top enterprise AI SaaS company

These products, along with SymphonyAI’s existing robust AI-based product portfolio, are driving significant market interest and industry recognition, including SymphonyAI recently being selected as Microsoft’s Business Transformation: AI Innovation 2024 Microsoft Partner of the Year. SymphonyAI is also ranked #7 in The Software Report’s “Top 25 Artificial Intelligence Companies of 2024,” where it is singled out for recent notable growth milestones including 30% 2023 growth in ARR in retail/CPG and its strategic partnership with Microsoft to bring to market next-generation AI solutions. The listing notes, “These developments underscore SymphonyAI’s significant role in shaping the future of enterprise AI and its commitment to driving innovation across diverse industry verticals.”

Financial crime detection innovation and leadership

In financial crime detection, SymphonyAI was recently recognized along with Absa as the Technology Partner of the Year at the ICA Compliance Awards 2024 Europe and as the RegTech Company of the Year for 2024 at the FinTech Awards London. Chartis Research recognized SymphonyAI with its “GenAI Initiatives Award” and as a top three provider in the Chartis inaugural Financial Crime and Compliance 50 report. SymphonyAI is listed among “the world’s leading tech companies fighting money laundering, fraud & financial crime” in FinTech Global’s FinCrimeTech 50. SymphonyAI ranks in the AI Fintech 100, which noted, “SymphonyAI is driving the transformation of FinCrime management through Generative, Predictive and pioneering Autonomous AI. Their solutions power dynamic responses to evolving threats, accurately predict potential risks, and enable effective responses to mitigate and report risk. SymphonyAI serves one third of the world’s leading 100 banks and has been named a Celent Luminary for AML transaction monitoring and awarded 5 stars based on customer feedback.”

Enterprise IT service management recognition

In enterprise IT, SymphonyAI was named an “Established” vendor in the 2024 Gartner® Peer Insights™ Voice of the Customer for IT Service Management Platforms,[i] marking the sixth report in a row SymphonyAI’s ITSM products have been listed as a top product.

Similiarly, SymphonyAI’s enterprise IT portfolio is recognized as a Leader in Quadrant Knowledge Solutions’ SPARK Matrix for Asset Performance Management Software for Q2 2024 and is in the KMWorld AI 100 listing of companies powering intelligent enterprise management.

“SymphonyAI continues to go from strength to strength in our revenue and ARR growth, customer acquisition momentum, and AI product leadership,” said SymphonyAI CEO Sanjay Dhawan. “After a record-setting 2023, we continue to execute with excellence to drive to our aggressive growth plans in 2024. The team is energized around our market-leading strategy of delivering unparalleled AI excellence tackling real-world vertical business problems to deliver transformational results.”

Strong customer adoption for its innovative solutions catapulted SymphonyAI to profitability and a revenue run rate of more than $500 million in 2023. The company has launched eight predictive and generative AI solutions in the past 12 months, tapping into deep domain expertise and powered by SymphonyAI’s award-winning Eureka Gen AI platform.

[1] Attribution – Gartner, Voice of the Customer for IT Service Management Platforms, Peer Contributors, 30 May 2024.

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About SymphonyAI

SymphonyAI is a leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth verticals, including retail, consumer packaged goods, financial services, manufacturing, media, and IT/enterprise service management. SymphonyAI verticals have many leading enterprises as clients. Since its founding in 2017, SymphonyAI has grown rapidly to 3,000 talented leaders, data scientists, and other professionals. A 2024 Microsoft Partner of the Year for Business Transformation – AI Innovation, SymphonyAI is a SAIGroup company, backed by a $1 billion commitment from successful entrepreneur and philanthropist Dr. Romesh Wadhwani. Learn more at