Design Studio

Create workflows that deliver great experiences

Create inspirational designs or personalized experiences that your users will love.

Centralize your management quickly and easily create and manage all workflows, configurations, and applications. Design Studio is the single console to manage enterprise service management and asset management applications. A robust set of designers with built in controls and template span workflows, forms, notifications, SLAs, business rules, and dashboards.

With 50+ built-in controls, low-code/no-code, and a plethora of features, you can bring custom unique workflows to life quickly and easily with SymphonyAI Design Studio. The possibilities are endless: forms of any complexity, approval processes, or business rules. Whatever workflow you want to create in, SymphonyAI has what you need to make it exceptional.

Deliver an engaging experience across multiple channels. Consolidate content from various systems into a unified service portal, eliminating the need for users to navigate multiple applications. With SymphonyAI Design Studio, you can craft experiences that truly resonate wow with your users and customers.

Well-designed workflows can resolve service issues that impact your business. With SymphonyAI Design Studio, you can rapidly roll out new services, infuse personalization, and create workflows that drive business growth and success.

Blue computer window with a white Windows logo and a blue user silhouette overlapping it.
Form designer

Spin up forms of any complexity in minutes, including main, sub, or popover forms. Choose from an extensive library of pre-defined templates and more than 50 built-in controls for the visual appeal and business fit your application needs. Drag and drop action widgets and the 10+ most-used validations give you the power to quickly configure a form, ensuring data integrity.

Icon of a globe with horizontal and vertical grid lines above two stacked server units, representing a web server or internet hosting.
Notification designer

Reusable notification templates with a simple drag and drop feature, send notifications in your preferred language, preview the notifications in multiple devices before final deployment.

Diagram of a network device with six connected nodes, three above and three below, linked by lines to a central rectangular unit.
Workflow designer

Design any workflow in its modern graphical canvas in a no-code/ low-code approach, accelerate workflow building using 10+ ready-to-use action components, create complex approval workflows with ease with reusable sub flows, spot-fix errors in preview even before it is deployed.

Icon showing two stacked network servers connected below to three smaller nodes, representing a proxy server setup.
Business rule designer

Define the action on meeting certain conditions, which can be updating fields within a form or automating notifications or connecting to external systems by calling the API.

Blue user silhouette with three check marks on the left and a gear symbol near the head.
SLA designer

Customized SLA policies based on custom fields, ensure precise control over SLA with start, stop, pause, resume and restart features and avoid SLA breaches, also define your business hours and holidays as per your organization.

Icon showing a blue user silhouette on the left, a transparent blue rectangle in the center with a white gear symbol, and three horizontal blue lines on the right, representing API-based discovery or user settings integration.
Service portal designer

Personalized dashboard with multi-utility widgets and metrics by persona, customize service portals through dynamic user criteria based on location, language, and departments. Dashboards allows us to get all the information and metrics we need right on the landing page.

Discovery
Integration Hub
Security and Trust

Get complete visibility of your IT landscape – on-premises and in the cloud. Discover your IT assets and keep your CMDB and asset registers up-to-date.

Dashboard with the title 'Empowering Effective Discovery: Your Dashboard for Streamlined Operations' showing two donut charts labeled 'By System Type' and 'By Model' with data percentages. Overlay panels show a module selection menu with 'Discovery' chosen and expandable options for Designers, Groups, and Configurations, alongside a prompt to create a Discovery Template with a field to enter the template name.

Seamlessly sync with your existing technology stack. Integrate effortlessly with leading enterprise software and platforms, straight out of the box.

User interface screen showing an API configuration module in an IT integration software with sections for selecting module 'Incident', API configuration details like API Config Name, Configured For, Sub Domain, and API details tabs including Authentication with an option to select Authentication Type. Also visible is a mapping fields panel with source response fields for Ticket_ID, ticketno, Assigned Engineer Email, Assigned Workgroup, CallerEmailId, symptom, and Sup_Function.

Enjoy the peace of mind that comes with enterprise-grade security compliances.

User interface of SymphonyAI Summit software showing a form to create a Discovery Template with 'Module' set to Discovery and sections for Designers, Groups, and Configurations on the side menu, alongside icons representing ISO 27001, HIPAA Compliance, and GDPR standards.