https://www.youtube.com/watch?v=zq9MBLIG_OA

Topic: Accelerating Digital Transformation to enhance operations, customer and employee experience

• The importance of Digital Transformation during pandemic – key learning points
• How Digital Transformation can benefit customer/ employee experience
• Some of the challenges the organization face to accelerate Digital Transformation
• Sharing - The most significant Digital Transformation and how it impact/ influence operation experience
• The Digital Transformation moving forward strategy/what’s next

Moderator: Sivan Umapathy, Chief Information Officer, Telekom MalaysiaCo-facilitator: Satyen Vyas, Chief Executive Officer, SymphonyAI Summit