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Unlocking millions in savings: Workflow Automation for a global connected car leader

10.24.2024

SymphonyAI Service Automation delivers significant benefits, saving businesses $1.3 million annually and reducing support hours by 65,000 with a 98% automation success rate. Its agentless architecture reduces resource consumption, simplifies deployment and management, and enhances scalability and flexibility. Seamlessly manage data with over 50 built-in integrations and 100+ use case libraries, supported by custom compliance policies and automated remediation frameworks. With support for multiple scripting languages like Powershell, VB, Python, Pearl, and batch, it automates tasks, events, and schedules, accelerating automation with a library of over 1,500 pre-built skills across 50+ technologies. SymphonyAI transformed a global connected car leader's IT infrastructure, overcoming challenges in integrating multiple systems and improving service agility by eliminating manual, error-prone tasks. It enhanced service delivery and employee experience by quickly addressing incidents before they escalate, ensuring faster, more predictable results, and enabling real-time responses to employee needs.

Infographic for SymphonyAI Service Automation showing a blue sports car and highlighting workflow automation benefits: saving $1.3M annually, 65K support hours saved, and 98% automation success rate. Customer details note a global connected car leader with 35,000 employees and users across 30+ countries. Challenges include integrating multiple systems and automating complex workflows. Service capabilities involve agentless architecture, integration out of the box, built-in compliance, multi-scripting language support, and automated task/event scheduling. Benefits include faster response, increased service agility, and reduced manual errors. Calls to action invite reading the full case study and scheduling a demo.