Analyst report

SymphonyAI Summit Recognized As a Leader in ISG’s Provider Lens™ Enterprise Service Management – Software 2023

04.17.2023 | By Mark Speyers

Download

 

SymphonyAI Summit Recognized As a Leader in ISG’s Provider Lens™ Enterprise Service Management – Software 2023

“SymphonyAI Summit has a strong portfolio of ESM solutions focused on AI-based virtual assistants and out-of-the-box solutions.”

— Ashwin Gaidhani, Research Partner, ISG Research.

ISG ESM Platform Vendors – Global quadrant analyzes ESM software platform vendors’ capability to provide workflow and process support across enterprise portfolios. The ESM platforms are modernizing the operations for IT and non-IT functions like organizational and business workflows.

SymphonyAI Summit simplifies the ITSM environment through a multi-tenant architecture. It helps monitor one platform instead of different technology stacks for each user, empowering the provider to deliver effective service and support.

Latest Insights

Generative AI in ITSM – Hype or Reality
 
04.24.2024 Webinar

Generative AI in ITSM – Hype or Reality

Enterprise IT Square Icon Svg
 
Data sheet

IRIS Foundry – Industrial Data Ops Platform

Industrial Square Icon Svg
Getting value from AI
 
Video

Getting value from AI

Industrial Square Icon Svg