SymphonyAI solutions

SymphonyAI’s packaged AI solutions deliver rapid value across the world’s largest and most critical sectors, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and enterprise service management.

 
Retail CPG Financial services Manufacturing Media IT/ESM

Retail solutions

Optimize supply chain performance, drive better category and space planning decisions, and deliver a personalized customer experience with breakthrough AI-powered SaaS solutions for retailers.

Store and Space
AI-powered Store and Space solutions enable real-time visibility and flawless execution to meet shoppers’ needs and expectations.
Merchandising and Marketing
Quickly uncover complex insights and customer-centric recommendations at scale to drive rapid growth.
Supply Chain
AI-powered Supply Chain solutions enable better forecasting, collaboration, and decision-making to deliver superior shopper experiences and cost savings
Data Collaboration and Monetization
Unleash the power of connected data. The ultimate set of capabilities for managing data, harnessing actionable insights, driving collaboration, and maximizing monetization across the enterprise.

CPG solutions

Engage omnichannel customers and optimize promotions with solutions built to deliver the most valuable insights your data has to offer.

CINDE Insights
Real-time prescriptive insights that uncover opportunities and actions required to anticipate and respond to customer needs and accelerate growth.
Assortment Optimization
Localized, customer-centric and space-aware assortment decisions at scale and speed to drive customer satisfaction, loyalty, and growth.
Promotion Management
AI-powered promotion optimization to create customer-centric plans, reduce ineffective promotions, and drive better Retailer / CPG collaboration.
Store Intelligence
Real-time view into any store, any aisle, any category, using the most advanced AI and OCR technology to maximize revenue growth.
Supply Chain Intelligence
Connecting CPGs and retailer supply chains, providing the visibility and insights needed to drive better forecasting and decision-making.

Financial services solutions

Unite the power of enterprise-grade technology with cutting-edge AI to quickly, efficiently, and accurately manage risk for faster, more efficient investigations.

Transaction monitoring
Uncover hidden risks, streamline investigations, and significantly reduce false positives using state-of-the-art AI technology.
Customer due diligence (CDD)
Efficiently comply with regulations using real-time onboarding, risk scoring, and integrated name screening capabilities.
Payments fraud
Significantly reduce fraud losses by combining advanced real-time fraud detection analytics technology to identify and stop bad actors.
Name screening
Mitigate reputational and financial risks using advanced and context-aware name screening capabilities that minimize false positives and uncover bad actors listed on any watchlist.
Transaction screening
Efficiently identify high-risk individuals and entities in payment transactions, minimizing false positive alerts and simplifying regulatory reporting.
Enterprise Investigation Management
Streamline your financial crime detection onto a powerful platform for quicker, more informed decision-making.
Sensa Case Manager
User-friendly, innovative tools to address financial crime alerts and adaptable to any use case.
Sensa Copilot
Resolve financial crime investigations up to 70% faster. The Sensa Copilot harnesses the power of generative AI to source, summarize, and analyze data, freeing up financial crime investigators to focus on making informed decisions.

Manufacturing solutions

Optimize manufacturing operations and asset health while maximizing revenue with breakthrough AI-powered solutions delivering accurate, predictive insights.

Manufacturing Operations Management
Track what’s important with MES and gain insights from the hidden data behind your product execution process.
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Manufacturing Analytics
Enhance manufacturing performance with real-time operational insights, actionable metrics, and industry-specific calculations.
Performance and Reliability
Use trusted technology, combined with cutting-edge AI to deliver a robust and scalable way to monitor your industrial asset performance in real-time.
Connected Worker
Improve operational excellence, quality, and compliance by connecting your deskless workers in manufacturing with step-by-step work instructions and inspections on mobile and wearable devices.

Media solutions

Manage, optimize, and predict content revenue for every model with the data-driven intelligence you need to drive profitable growth.

Revenue Management
Efficiently analyze revenue lifecycle, detect risks and opportunities, and accurately forecast.
Digital Revenue Insights
Optimize distributor and content performance with predictive insights and recommendations to maximize ROI.

IT/ESM solutions

Simplify work, increase productivity, and deliver delightful experiences with AI-powered enterprise workflows.

IT Service Management
Deliver delightful service experiences powered by AI. Redefine employee experience and unleash productivity with AI-powered IT and Enterprise Service workflows with a future-ready platform.
IT Asset Management
Maximise your ROI on enterprise IT assets. Gain complete control and visibility of your hardware assets and software licenses and enforce compliance.
Digital Agent
Turn every conversation into an exceptional experience. Resolve issues faster, improve productivity and save cost with the power of AI.
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Service Automation
Accelerate business value with automation. Automate service processes to scale faster than ever. Work smarter not harder.
 
 

“With SymphonyAI Sensa-NetReveal, we discovered more than a $120 million in additional profit that went straight to the bottom line.”

Top 10 Global Bank

 

“As a customer, we can attest to the value of [SymphonyAI Industrial’s] vibration data collectors and other diagnostic tools, but it’s the benefits of centralizing the analysis of that data in one, easy-to-access web portal that will improve our program.”

Metro Group

 

“We had issues with some of the compressors we were rebuilding that were failing because of imbalance, and we didn’t know this until after we started using SymphonyAI Industrial. When Enerflex guarantees a compressor, we guarantee it, warrantee it, and back it up, and we use Industrial to provide us that information and that backup.”

Robert Smith
Compressor Shop Foreman
Enerflex

 

“SymphonyAI Media constantly helps NBCU create new ways to more efficiently and effectively manage our operations. The OTT program is another example of the leadership and innovation that make SymphonyAI Media a key strategic partner in capturing value and positioning us for future success.”

Steve Grau
Vice President, Finance, Content Distribution
NBCUniversal

 

“In today’s media landscape, context is king. It’s one thing to apply AI algorithms to problems but what the market needs is real-time behavioral analysis and prescriptive recommendations that make a measurable difference to providers seeking customer engagement at scale and SymphonyAI Media provides just that.”

Mukul Krishna
Head of Digital Media Practice
Frost & Sullivan

 

“[SymphonyAI Retail CPG has] the most amazing tool I’ve seen in over 20 years in space planning. We can intelligently cluster our stores based on sales metrics, and can now take steps closer to the goal of guest-centric assortments, all without adding head count. Without the SymphonyAI Retail CPG solution – including Intelligent Clustering, Assortment Optimization, Store Planning HQ, and Planogram Automation, this felt to be an unattainable dream.”

Marty Thompson
Director Category Development
Coborn’s Inc.