AI-powered IT and enterprise workflows
Launch services quickly, boost productivity, and delight users. SymphonyAI is redefining IT service management and enterprise service management with predictive and generative AI solutions.
Enterprise IT products
Automate IT and enterprise service processes to resolve tickets faster, gain visibility and control of assets, lower TCO, increase productivity, and enrich end user experience
Deliver delightful user and employee experiences and unleash untapped productivity with an AI-powered IT and enterprise platform that’s future-proof.
- Unified service portal
- Low code/no code customizations
- Enterprise-grade multi-tenancy
- Persona-based user dashboards
- Easy integrations
Maximize ROI, improve visibility, and enforce compliance across enterprise IT assets, software licenses, and hardware.
- IT asset discovery
- Hardware and software asset management
- Asset lifecycle and compliance management
- Persona-based dashboards
- Automated asset allocation
Turn every conversation into an exceptional experience by resolving issues faster, improving productivity, and saving costs.
- Advanced natural language understanding
- Service desk intelligence
- Live agent transfer
- Multi-channel and multi-tenant support
- Out-of-the-box integrations
Accelerate business value by automating service processes and scaling rapidly, working smarter and not harder.
- Automated task execution and scheduler
- Agentless architecture
- Event-based execution
- Custom workflows
- Built-in compliance policies and secure APIs
Why SymphonyAI for Enterprise IT?
Simplify work
Streamline processes, reduce complexity, drive collaboration across your enterprise and increase velocity to business.
Unleash productivity
Enhance enterprise productivity by leveraging predictive and generative AI, automation, and low-code and no-code administration.
Delight users
Improve satisfaction by delivering a compelling, omnichannel user experience to your employees, partners, and customers.
Rapid, real, relevant results
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45%
lower TCO
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30%
tickets auto-resolved
-
50%
faster resolutions
Enterprise IT platform
Refine IT and enterprise service workflows with the leading AI-powered platform automating ITSM.
Improve workflows, quickly introduce services, build inspirational design, and craft personalized experiences that users love.
Improve visibility into your on-prem and in-cloud IT landscape, discover IT assets, and keep your CMDB and registers updated.
Integrate effortlessly with out-of-the-box solutions built to sync with in-place, predominant enterprise software and platforms.
Enjoy the peace of mind and confidence that comes with enterprise-grade security compliance and protection.
Optimize with the Summit Apex platform
Resolve service requests up to 50% faster via agile ITSM/ESM capabilities in a centralized, lightweight platform powered by generative and predictive AI.
Expedite rollouts
Launch and manage services quickly and accelerate deployments with low-code/no-code capabilities.
Automate services at enterprise scale
Eliminate manual processes and automate service needs with scalable solutions for teams of all sizes.
Trusted by leading global brands
Highly awarded Enterprise IT software
