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How customer-centric retailers achieve speed to insights to action

Charisse Jacques
 

Retailers who lack a deep understanding of shopper behavior are leaving money on the table and putting loyalty at risk. Charisse Jacques, GM & COO, Customer and Category Management Solutions of SymphonyAI’s Retail/CPG division, explains how to fix that situation with AI-powered solutions that uncover opportunities to increase shopper engagement and grow sales.

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