In 2022, the pandemic-dictated home-working arrangements morphed into hybrid-working scenarios – where employees can work in the office, at home, and in other locations. The new working arrangements mean that IT organizations need to continue supporting remote working.

The rising dependence on technology – that both new digital workflows and remoteness bring – means that employee experience measurement and improvement are critical in what is now a hybrid working world.

This eBook shares insights and guidance on the impact of remote working, what employee experience is and why it’s important, and how IT organizations need to change to improve the employee experience in a hybrid working world.