Enterprise IT is now an independent company. Same team, same product, with dedicated investment behind it.
Read the blog for details
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Service Automation

Accelerate business value

Automate service processes to scale faster than ever. Work smarter, not harder.

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Interior view of a car with digital futuristic heads-up display showing self-driving technology data over a highway scene.
Unlocking millions in savings: Workflow Automation for a global connected car leader

Saving businesses $1.3 million annually and reducing support hours by 65,000 with a 98% automation success rate.

Discover how Evalueserve leveraged SymphonyAI’s intelligent service automation to simplify complex, location-specific IT processes.

Improve business performance by responding faster to service requests or incidents. SymphonyAI Service Automation helps you focus on business-critical tasks, helping to achieve business goals faster.

Bring efficiency, speed, and expanded capacity to your organization with SymphonyAI Service Automation. Eliminate manual error-prone tasks to provide faster, predictable results.

Reduce service handing time and respond real-time on employee service needs. With SymphonyAI Service Automation, you can respond to incidents before they become larger business issues.

Use the transformative power of SymphonyAI Service Automation to connect systems, processes, and people to drive better enterprise efficiency and business value.

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Agentless architecture

Reduce resource consumption, simplify deployment and management, and enhance scalability and flexibility. Automate tasks seamlessly across diverse environments and platforms.

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Integration out of the box

Seamlessly manage data from third-party applications with 40+ built-in integrations and 180+ use cases libraries, enabling efficient and streamlined data management. Use cases include IIS Application migration from on-premise to AWS, Azure VM provisioning with Post Build Tasks, Deploy Docker images on the Azure cloud, create or add user in Google Workspace, Google Workspace Data Sync, and more.

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Built-in compliance policies

Create your own custom policy and remediation with 185+ built-in compliance policies for endpoints, with automated remediation framework.

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Secure APIs

SymphonyAI Service Automation provides secure APIs for integration with external systems, ensuring secure access via robust authentication mechanisms.

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Multiple scripting language support

SymphonyAI Service Automation supports scripting languages including Powershell, VB, Python, Pearl, and batch.

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Live feed

Real-time execution tracking for easy workflow and script management and to provide execution insights in real-time.

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Automated task execution

Schedule task specific execution through workflow for specific need or for recurring activities report generation, application maintenance etc.

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Event-based execution

Execution workflow based on service request or incident.

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Automation scheduler

The SymphonyAI Service Automation scheduler initiates workflows automatically when scheduler/time conditions are met, without any human intervention.

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Custom workflows

Customize your workflow with the SymphonyAI Service Automation integration pack of more than 250 action/scripts.

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40 + Integrations

Automate actions and workflows with 40 + integrations.

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API Trigger

Automate tasks, actions, workflows with the help of API Trigger.

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Live Feed

Be on top of data and get real time insights with the help of Live feed.

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Multi-language Support

Automate tasks using scripts regardless of the platform with the help of multi-language support.

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Powered by Digital Agent

Effectively automate tasks and workflows by harnessing the power of AI automation.

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Rest Webhooks

Effectively perform data transfer from external services in ease by using Rest Webhooks.

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Workflow Configuration

Automate tasks in sequence with workflow configuration.

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Automation Scheduler

Effortlessly automate tasks at regular intervals by using automation scheduler.

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Out-of-the-box integrations

Save time and resource, with the help of OOB integrations.

IT Service Management
IT Asset Management
Digital Agent

Deliver delightful service experience powered by AI. Redefine employee experience and unleash productivity with AI-powered IT and Enterprise Service workflows with a future-ready platform.

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Maximize your ROI on enterprise IT assets. Gain complete control and visibility of your hardware assets and software licenses and enforce compliance.

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Turn every conversation into an exceptional experience. Resolve issues faster, improve productivity, and save costs with the power of AI.

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