Press release

New shelf intelligence solution helps retailers and CPG manufacturers realize category growth opportunities


DALLAS – July 23, 2019 – SymphonyAI, the leading global provider of AI-enabled revenue growth management solutions and customer-centric insights for retailers and CPG manufacturers across the entire value chain, today announced the launch of SymphonyAI Shelf Intelligence, a software solution that empowers retailers to quickly and easily design more engaging and profitable store layouts, and ensure that planogram compliance improves on-shelf availability, store inventory accuracy, promotion execution and product performance.

Developed with partner ReTech Labs, a global leader in retail technology innovation, focusing on building brands and transforming physical stores into the efficient and automated stores of the future, SymphonyAI Shelf Intelligence is designed to deliver seamless in-store execution with real-time visibility across the retailer and brand ecosystem. The solution is built on innovative technologies from both companies that are proven to significantly improve the efficiency of category planning and execution that support SymphonyAI’s Agile Merchandising for retailers and CPG manufacturers. SymphonyAI Shelf Intelligence includes:

  • CINDE (Conversational INsights Decision Engine), SymphonyAI’s conversational, AI-enabled Personal Decision Coach specifically designed for retail – the first and only solution of its kind available in the market.
  • Rebotics, a shelf capture platform from ReTech Labs that delivers deep-learning image recognition and task management capabilities through mobile devices, in-store cameras and robots – allowing retailers to see the shelf, recognize actual product status and compare product and price information to planograms in real time.

SymphonyAI Shelf Intelligence uniquely allows retailers to realize end-to-end category optimization by connecting the analysis of store layouts and category planning to the actual conditions on the store floor. For example, instead of doing periodic reviews that take hours or even days to complete, retailers can use Rebotics shelf capture technology to compare real-time category information to the optimal planogram at any moment. CINDE analyzes this data in real time to identify inventory inaccuracies and compliance opportunities, and provides actionable recommendations that can mobilize associates to address performance opportunities and ensure compliance.

“In this fast-moving retail environment, retailers and CPGs are struggling to collect the field data they need to identify opportunity gaps and improve operational efficiency,” said Vish Kirpalani, Head of User Experience and Innovation, SymphonyAI. “Working with ReTech Labs, we launched SymphonyAI Shelf Intelligence to deliver unique and meaningful insights that offer a real-time picture of the shelf. With this solution, retailers and CPGs can quickly understand stock status, on shelf promotion and package compliance, competitive insights, share of shelf, category flow and other business-critical insights that extract a number of unique opportunities.”

The applications for retailers and CPGs to identify and realize optimal growth through SymphonyAI Shelf Intelligence include:

  1. Trade fund allocation: Allows CPGs and retailers to communicate the effectiveness and distribution of trade funds by working from a single source of truth.
  2. New item, promotion and value package programs: Offers real-time score cards on brand and new product introductions; provides deep insights on in-store promotion execution.
  3. Out-of-stocks and retail execution: Provides real-time and on-demand insights on retail store execution and effectiveness.
  4. Competitive intelligence: Allows CPGs to analyze share of shelf with other brands, promotional tactics, placements and displays in a single view.
  5. Label allocation: Delivers real-time insights identifying required shelf label changes; improves shelf label accuracy, labor resource allocation, and improve consumer demand signal quality.
  6. Product days of supply: Presents a holistic, interactive timeline of shelf activity and identifies opportunities for growth and optimization.
  7. Reset: Significantly reduces amount of time and money required to develop and keep optimal planograms 100% compliant.
  8. Reverse planogram: Analyzes shopper behavior and store planograms to enable consumer-driven shelf planning.

“Although store specific planograms, assortments, and promotions are becoming key in keeping up with changing consumer behaviors and demands, there is significant opportunity to close the gap between store shelf plans and store shelf reality,” said Abhi Beniwal, CEO, ReTech Labs. “Through computer vision and artificial intelligence, Rebotics is helping retailers and CPG manufacturers execute and maintain perfect store-specific planograms and promotions in a cost-effective manner while enhancing top-line sales. Our partnership with SymphonyAI closes the loop for on-shelf availability, planograms compliance, accurate store inventory and promotion execution and compliance.”

To learn more about SymphonyAI Shelf Intelligence or to schedule a demo, contact SymphonyAI. 

About ReTech Labs

ReTech labs is the leading global provider of retail technology innovation, focusing on building brands and transforming physical stores into the efficient and automated Stores of the Future. The company is rooted with global retail experience and leverages artificial intelligence, robotics, and computer vision technologies to build innovative and scalable solutions to simplify and drive revenue growth for their retail and CPG clients. ReTech Labs is at the forefront of creating platforms that cover end-to-end brand management, in-store digitization and store operations management. The company was founded in 2015 and is headquartered in San Diego, California with offices in China, Japan, India, Russia, Kyrgyzstan and Portugal. To learn more about ReTech Labs, Inc., visit or email at

About SymphonyAI

SymphonyAI is the leading global provider of role-specific, AI-enabled revenue growth management solutions and customer-centric insights for retailers and CPG manufacturers across the entire value chain. Our proven, industry-leading, AI-enabled software, coupled with the industry’s only conversational natural-language AI interface, CINDE, provides key users with proven prescriptive and preemptive recommendations that make it easy to identify end-to-end growth opportunities, activate plans, and realize measurable profit and revenue growth. Our solutions are specific to key decision-maker roles focused on profitable growth across the retail value chain from source to consumer. With our strong global partner ecosystem, we serve more than 1,200 organizations worldwide – including 15 of the top 25 global grocery retailers, 25 of the top 25 global CPG manufacturers, thousands of retail brands, and hundreds of national and regional chains – all through the Microsoft Azure Cloud. SymphonyAI is a SymphonyAI company. More at

Connect with SymphonyAI and CINDE on social media:
Twitter: @CINDE_AI

About SymphonyAI

SymphonyAI is a group of companies that provide the leading AI-centric solutions for transforming the business enterprise by driving revenue growth and operational excellence, for the retail, CPG, healthcare and industrial verticals, and for finance, IT and other key enterprise horizontal functions. Founded by Dr. Romesh Wadhwani, SymphonyAI is one of the fastest growing companies in the business-to-business AI solutions sector with revenue this year of $275 million and 1,500 employees. More at 

Media Contact

Adrienne Newcomb
Ketner Group Communications (for SymphonyAI)