SPAR Saudi Arabia chooses SymphonyAI to improve supply chain efficiency

04.28.2020 | By Mark Speyers

DALLAS – April 28, 2020 – Symphony RetailAI, the leading global provider of AI-enabled retail solutions and customer-centric insights for retailers and CPG manufacturers across the entire value chain, announced that it has signed a contract with the AlSadhan group, which operates the SPAR brand under an exclusive license in Saudi Arabia.

Performance and productivity in the supply chain

SymphonyAI’s Warehouse Management, combined with its mobile solution deployed on Android devices, will allow SPAR to optimize the management of its stock and non-stock flows across all of its distributed products (food and non-food) in its stores in Saudi Arabia. SymphonyAI’s technology will help the brand to reach its performance targets, in particular:

  • Improve order accuracy and service levels
  • Reduce error rate
  • Improve order management and execution
  • Improve productivity
  • Reduce inventory and its associated costs

SPAR Saudi Arabia chose SymphonyAI because of the proven quality of its supply chain solutions, and for its ability to help the company achieve current and future objectives. SymphonyAI’s expertise in the retail sector and its numerous customer references – including existing deployments in other regions in which SPAR is present – also contributed to the decision.

“We are looking forward to deploying and using SymphonyAI’s solutions, which will allow us to rapidly improve our performance and competitiveness in a particularly dynamic retail market in Saudi Arabia,” commented Mr. Turki, CEO, SPAR Saudi Arabia.

“Beyond supporting our growth in Saudi Arabia, this extension of our partnership will allow us to further improve the best practices that SPAR International and SymphonyAI have been developing together,” said Tom Rose, head of international operations at SPAR International.

“We are delighted with this agreement and with the growth of our collaboration with SPAR International,” said Arnaud Gauthier, President and Chief Customer Officer for EMEA, SymphonyAI. “This new success shows that our expertise and our solutions allow a leading brand like SPAR to optimize its performance at an international level while taking into account the specific needs of each region and local organization.”

About SPAR International

SPAR International is the world’s largest food retail voluntary chain with over 13,115 stores worldwide and global retail sales of €35.8 billion in 2018. The 2018 International SPAR Annual Report is available here. SPAR International unites and operates in partnership with independent retailers by working together to share global scale and expertise to enhance the competitiveness of its retail partners worldwide and build the SPAR brand internationally.


Penny van der Kaars:
Tom Rose:

About SymphonyAI

SymphonyAI is the leading global provider of role-specific, AI-enabled revenue growth management solutions, and customer-centric insights for retailers and CPG manufacturers across the entire value chain. Our proven, industry-leading, AI-enabled software, coupled with the industry’s only conversational natural-language AI interface, CINDE, provides key users with proven prescriptive and preemptive recommendations that make it easy to identify end-to-end growth opportunities, activate plans and realize measurable profit and revenue growth. Our solutions are specific to key decision-maker roles focused on profitable growth across the retail value chain from source to consumer. With our strong global partner ecosystem, we serve more than 1,200 organizations worldwide – including 15 of the top 25 global grocery retailers, 25 of the top 25 global CPG manufacturers, thousands of retail brands, and hundreds of national and regional chains – all through the Microsoft Azure Cloud. SymphonyAI is a SymphonyAI company.

About SymphonyAI

SymphonyAI Group is the fastest-growing private group of B2B AI companies, backed by a $1 billion commitment to deliver next-generation AI solutions for transforming the enterprise. SymphonyAI Group addresses use cases in retail, healthcare, financial services, industrial, manufacturing, defense, and media. Since its founding in 2017, SymphonyAI Group has grown rapidly to a group of six companies with a combined revenue run rate of $300 million. Over 1,700 talented leaders, data scientists, and other professionals operate the group under the leadership of one of Silicon Valley’s most successful serial entrepreneurs, Dr. Romesh Wadhwani.

Media Contact:

Lee Simpson
Fourth Day PR (for SymphonyAI)
+44 (0)20 7403 4411

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