Pharmaceuticals

Navigating a constantly changing healthcare landscape

Enable your pharmacy team to address any inquiry comprehensively, uncovering opportunities to cut costs, boost efficiency, and proactively address regulatory requirements.

Man in a denim shirt standing in front of a pharmacy shelf, reading the label on a medicine box.

A data-driven approach providing a HIPAA-compliant solution to quickly answer the analytical challenges of the retail pharmacy industry.

Regulated Data Environment

Our fully HIPAA-compliant solution help businesses seamlessly integrate patient and customer data, ensuring both security and peace of mind regarding patient confidentiality.

Raise the intelligence bar

Pharmacy specific out-of-the-box capabilities helps improve sales, contain costs, and streamline complex processes by removing blind spots in pharmacy operations.

Contract and compliance management

Improve medication adherence and provide contract and compliance management, identifying supplier cost savings and providing optimal care management for patients.

3600 patient & customer view

Increase revenue by linking and understanding the pharmacy customer journey across your store RX > Front-of-Store> Basket > Item to improve customer engagement and retention through marketing and personalized promotions.

Dashboard titled Pharmacy Analytics - PDC tracking showing a line graph labeled Statin - PDC Scores across time with three lines representing subgroups, along with three pie charts on the right showing Non Adherence by Gender, Age Ranges, and Pay Category.

Improve Operational Efficiencies

Conduct dynamic “What if” analyses that predict the impact of contract changes for improved profits. Use automated exception reporting to quantify reimbursement compliance at the Rx level. Determine which drugs have the greatest impact on your bottom line by factoring in volume, reimbursements, rebates, and Customer Lifetime Value across both Pharmacy and Front-of-Store.

Spreadsheet table listing pharmaceutical items by description, brand name, and pack size with dates and savings details, above a line graph titled 'Monthly Savings and Scripts' showing trends in savings and scripts over time.

Targeted category management

Develop a pharmacy specific perpetual inventory system to identify shrinkage, manage inventory by store, maintain accurate count of controlled substances, and increase turn to optimize cash flow. Measure the business impact of new generic drugs and shifts to over-the counter (OTC) availability Front-of-Store and Back-of-Store to create plans for improvement or expansion.

A dashboard screenshot of a web analytics tool shows a table with metrics like impressions, visits, page views, and bounce rates for various dates, alongside a stacked bar on the right with blue and orange segments. Below the table is a line and area chart with the x-axis representing dates and the y-axis showing numeric values. The chart displays a purple shaded area and a blue line representing two different metrics over time, indicating trends and comparison between the two data sets.

Expand Patient Engagement

Personalized care puts the customer first. Easily identify patients for mediation therapy management review. Use basket and shopping history to find affinities and increase basket size. Maximize your promotions leveraging pharmacy data that improvise total store marketing and assortment.

Discover the value of SymphonyAI