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AI that knows Retail

Explore more

Retail doesn’t run on averages. Neither do we.

From supply to shelf, SymphonyAI drives real-time decisions that protect margin, grow sales, and give you control—store by store, SKU by SKU.

Talk to a retail expertExplore the retail AI platform
Albertsons GVP of Merchandising Teresa Whitney on Using AI to Make Every Shelf Smarter
Annual Profit Gains with AI-powered Merchandising
$150M annual profit increase with real-time shelf intelligence
Store and supply chain ops unified across 1,000+ franchises
Foodstuffs scaled AI to 300+ stores, personalizing planograms
“We grouped stores into shopper-led clusters… and optimized each shelf to match.”
“With the shopper at the center of every decision, the insights from SymphonyAI enabled us to work with the retailer to achieve more meaningful and focused collaboration.”
Logo with the word 'foodstuffs' in large teal lowercase letters and 'NORTH ISLAND' in smaller yellow uppercase letters stacked on the right.Text logo displaying the capital letters M and S separated by an ampersand.METRO logo with a stylized M featuring a yellow downward arrow in the left part and blue letters for the rest of the word.PepsiCo corporate logo featuring the word 'PEPSICO' in bold blue letters next to a stylized globe with blue, orange, green, and red curved lines.Rimi logo featuring the word 'Rimi' in bold red letters next to a stylized blue and green leaf-like design on a red trapezoid background.Weis Markets logo with white stylized text on a red background.Extra Farma logo with a stylized purple and blue circular symbol to the left of the lowercase text 'extrafarma' in purple and blue.
20%

Increase in basket size – Personalized recommendations that drive higher AOV.

15%

Reduction in supply chain costs – Smarter inventory placement and faster order fulfillment.

2%

Category growth – Optimized assortment and promotion decisions that unlock incremental sales.

30%

Faster promotion execution – Reach customers at the right moment, every time.

11%

Increase in on-shelf availability – Reduce stockouts with predictive inventory and replenishment planning.

4.8%

Increase in incremental sales – AI-powered pricing, promotion, and assortment decisions that unlock new revenue.

In retail, speed is margin.

Reacting to stale data means missed demand, mistimed promos, and lost margin. SymphonyAI unifies forecasting, merchandising, and supply chain execution in real time—so you’re not lagging behind. You’re out in front.

Everything in sync. From supply chain to shelf.

Unlike point solutions, SymphonyAI unifies your retail data—from warehouse to register—to power faster moves, tighter margins, and better loyalty, every day.

White shopping basket icon with a handle on a black circular background.Icon of a shopping basket with a handle inside a circle.
Chief Merchant
Others solutions react. SymphonyAI predicts—and drives profit.
Analysis across operations
Helps you gain a quick understanding of important, actionable trends
SymphonyAI dashboard showing Sales Performance with KPIs for Sales up 4.1%, Units down 3%, Trips down 3.4%, Households up 0.8%, Household Penetration down 4.8%. Product Performance bar chart with two bars: one around $10M and the other around $20M. Sales Analysis panel titled AI Promotion Evaluation includes a chatbot message asking about top trends for the next meeting and a response noting sales down 3.2% WW due to fewer price-sensitive shopper trips, top performer Crunchy Granola with $14.53 gain, and an action to review price sensitivity and boost trip frequency in product planning. An input area is present at the bottom.
Capabilities
  • Assortment Optimization: Align product selections with customer demand and category goals for maximum profitability.
  • Pricing and Margin Management: Maximize GMROI with dynamic, data-driven pricing.
  • Promotional Effectiveness: Optimize category growth with AI-tuned promotions and reduce markdown waste.
  • Personalized Product Recommendations: Drive higher AOV and repeat purchases with personalized assortments.
Outcomes
  • Higher GMROI and category profitability
  • Faster response to market changes
  • Reduced markdown waste
  • Improved customer satisfaction and loyalty
Teal colored box icon with a lid.Circular icon with a simplified jar or container symbol in the center.
Store Operations Leaders
AI that runs your stores lean, clean, and ahead of plan.
AI insights and predictions
Inform better decisions with AI-driven predictions and insights
Sales trends graph from SymphonyAI showing Kellogg's Frosted Flakes sales starting strong at $33.77/store/week in the first 3 weeks and projected to drop to $14.84/store/week by week 13 with a declining trend and AI predictions advising no increase in inventory as the upward trend is not expected to continue.
Capabilities
  • Planogram and Shelf Planning: Optimize shelf layouts for sales impact and compliance.
  • Store Intelligence: Improve labor efficiency, reduce stockouts, and boost customer satisfaction.
  • Visual Merchandising Consistency: Ensure every store reflects your brand’s standards.
Outcomes
  • Increased sales per linear foot
  • Higher planogram compliance
  • Improved in-store conversion rates
  • Lower shrink and spoilage rates
  • Faster execution and reduced labor costs
Green shopping bag icon.Shopping bag icon inside a circular border.
Heads of Supply Chain
AI that doesn't just model your supply chain— it runs it.
Supply chain impact analysis
Quickly see the impact supply chain changes
SymphonyAI dashboard titled 'Why - Causals' showing YoY percent sales and units changes for Assortment, On-shelf Availability, Promotion, and Price. Assortment sales +24% increased revenue but units dropped. On-shelf Availability rose 0.47%. Promotion sales declined -0.11%. AI Copilot chat explains unit sales drop due to reduced promotions and delisted items despite increased revenue from new SKUs.
Capabilities
  • Demand Forecasting: Predict sales volumes and avoid costly overstocks and stockouts.
  • Replenishment and Allocation: Automate inventory flows and minimize carrying costs.
  • Supply Chain Intelligence: Optimize inventory placement and transportation for lower costs.
Outcomes
  • Higher forecast accuracy
  • Reduced carrying costs
  • Improved on-time, in-full delivery rates
  • Lower carbon footprint
  • Faster response to supply chain disruptions
Others solutions react. SymphonyAI predicts—and drives profit.
Analysis across operations
Helps you gain a quick understanding of important, actionable trends
SymphonyAI dashboard showing Sales Performance with KPIs for Sales up 4.1%, Units down 3%, Trips down 3.4%, Households up 0.8%, Household Penetration down 4.8%. Product Performance bar chart with two bars: one around $10M and the other around $20M. Sales Analysis panel titled AI Promotion Evaluation includes a chatbot message asking about top trends for the next meeting and a response noting sales down 3.2% WW due to fewer price-sensitive shopper trips, top performer Crunchy Granola with $14.53 gain, and an action to review price sensitivity and boost trip frequency in product planning. An input area is present at the bottom.
Capabilities
  • Assortment Optimization: Align product selections with customer demand and category goals for maximum profitability.
  • Pricing and Margin Management: Maximize GMROI with dynamic, data-driven pricing.
  • Promotional Effectiveness: Optimize category growth with AI-tuned promotions and reduce markdown waste.
  • Personalized Product Recommendations: Drive higher AOV and repeat purchases with personalized assortments.
Outcomes
  • Higher GMROI and category profitability
  • Faster response to market changes
  • Reduced markdown waste
  • Improved customer satisfaction and loyalty
AI that runs your stores lean, clean, and ahead of plan.
AI insights and predictions
Inform better decisions with AI-driven predictions and insights
Sales trends graph from SymphonyAI showing Kellogg's Frosted Flakes sales starting strong at $33.77/store/week in the first 3 weeks and projected to drop to $14.84/store/week by week 13 with a declining trend and AI predictions advising no increase in inventory as the upward trend is not expected to continue.
Capabilities
  • Planogram and Shelf Planning: Optimize shelf layouts for sales impact and compliance.
  • Store Intelligence: Improve labor efficiency, reduce stockouts, and boost customer satisfaction.
  • Visual Merchandising Consistency: Ensure every store reflects your brand’s standards.
Outcomes
  • Increased sales per linear foot
  • Higher planogram compliance
  • Improved in-store conversion rates
  • Lower shrink and spoilage rates
  • Faster execution and reduced labor costs
AI that doesn't just model your supply chain— it runs it.
Supply chain impact analysis
Quickly see the impact supply chain changes
SymphonyAI dashboard titled 'Why - Causals' showing YoY percent sales and units changes for Assortment, On-shelf Availability, Promotion, and Price. Assortment sales +24% increased revenue but units dropped. On-shelf Availability rose 0.47%. Promotion sales declined -0.11%. AI Copilot chat explains unit sales drop due to reduced promotions and delisted items despite increased revenue from new SKUs.
Capabilities
  • Demand Forecasting: Predict sales volumes and avoid costly overstocks and stockouts.
  • Replenishment and Allocation: Automate inventory flows and minimize carrying costs.
  • Supply Chain Intelligence: Optimize inventory placement and transportation for lower costs.
Outcomes
  • Higher forecast accuracy
  • Reduced carrying costs
  • Improved on-time, in-full delivery rates
  • Lower carbon footprint
  • Faster response to supply chain disruptions
Our AI agents know retail
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Product Launch Optimization
 Fine-tunes price, promotion, and shelf strategy to drive stronger launch performance
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Category Reset Optimization
 Recover underperforming categories with an AI agent that proactively identifies issues, improves assortments, and optimizes shelf strategies
White bar chart with three vertical bars of different heights and an upward trending arrow overlay, symbolizing increasing sales performance.
Sales Performance
 No more flawed historical analysis. AI agents spot what’s driving sales in real time and act to improve performance
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Promotion Optimization
 Get higher promo ROI with AI agents that analyze results and adjust campaigns in real time
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Competitive Analysis
 Identifies competitor moves early and helps prevent lost sales with fast, targeted responses.
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Discount Planning
 Set the right discount with AI agents that adapt to price sensitivity to protect margins.

The future of retail isn’t waiting. Neither should you.

See why the world’s top retailers are adapting faster, executing sharper, and winning bigger with SymphonyAI.

Talk to a retail expert
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