KYC CUSTOMER DUE DILIGENCE

Intelligent risk assessment

Expose risk hidden in siloed systems for real-time scoring and alerting

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Table showing risk levels by organization unit with columns for Asia Pacific, Europe, and Group, listing risk levels named Standard, Low, Medium, and High. Adjacent table columns display Risk model 1000 To Value and Risk model 1001 From Value with numeric ranges. Blue buttons labeled Edit Risk Model, Compare Production Risk Model, and Risk levels for Editable Risk Model appear on the right.
A large translucent pale blue gradient circle on the right side fading into white.
Screenshot of a case management interface showing a list titled 'My Cases' with multiple entries named 'New Case' all marked 'Under Investigation'. Columns include Case Name, Status, Risk labeled Medium for all cases, and unique Case IDs starting with C240501002.

Connect risk signals for a holistic view

Individually risk assess every aspect of a customer profile, collated into a single customer risk score and connect signals across risk domains for more effective risk mitigation.

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Table comparing risk levels for editable risk model 1001 across organization units Asia Pacific, Europe, and Group with risk level names Standard, Low, Medium, and High, showing corresponding risk model 1000 value ranges from 0 to 150.

Implement proactive event triggers

Set thresholds for risk indicators such as changes in behavior, fraudulent activity, or beneficial owners, and prioritize the alerts to be investigated.

Diagram showing ownership and control relations around Duran Enterprises. Duran Enterprises is central with share ownership and beneficiary links to David Elliot (20%), persons of significant control links to Peter Gadet-Leroux (60%), persons of significant control and ownership (80%) links to Peter Gadet, share ownership (20%) link to Allistair Woodsworth, and share ownership (20%) link to David Elliot. The diagram highlights ownership percentages and roles such as owner, beneficiary, and persons of significant control.

Bring clarity to corporate structures

Enrich with third-party corporate data in a single click and gain a multi-layered view of complex corporate structures for faster and more effective risk assessments.

Table titled Score Contributions listing different risk checks with scores and information. Major risks include Sanctioned Risk at 100, Country of Residence Risk 15, Nationality Risk 8, and Country of Origin Risk 3. Other checks like AML Alert, WLM Alert, Adverse Media, Bankruptcy, Beneficial Owner, Channel, Account Types, Customer Type, Employee, Employment Status, Face-to-Face, Geographic Risk, and cash or check volumes have zero scores. The overall CDD Risk Score is 109 displayed in a magnified box in the top right corner.

Enhance with any data source

Support continuous risk assessment by consolidating customer information from internal systems and any third-party data sources onto a single, intuitive screen.

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SymphonyAI Investigation Hub interface showing John Rolands' transactions with a credit and debit bar chart from June 2022 to May 2023, and a transaction list with IDs, dates, types, and amounts. An AI Copilot chat panel on the right shows a query about suspicious foreign credits and an AI response detailing a $65,000 suspicious credit from John Doe of the Cayman Islands with past fraud conviction, plus user options to display subject risk or recent transactions.
SRI INVESTIGATION

Integrate KYC/CDD with AI-powered case management

Unify your enterprise-wide risk and compliance tech stack and arm every investigator with a generative AI-powered assistant.

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Discover more features and functionality of Customer Due Diligence

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Solution benefits

Onboard and detect risk in real-time

Accelerate CDD and automate complex tasks to improve the customer experience.

Manage risk intelligently

Consolidate all customer data and gain a single, holistic view of a customer’s risk profile.

Remain compliant

Ensure adherence to ever-evolving regulatory directives and quickly adapt to changing requirements.

Customize with ease

Quickly adjust UBO thresholds to align with regulatory mandates and your risk appetite.

Financial crime prevention for your industry

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Banking

Elevate your security and compliance while advancing digital transformation with our leading solutions for AML, KYC/CDD, and watch list management.

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Insurance

Reduce costs, safeguard your reputation, and meet regulatory compliance obligations with AI-powered solutions driving innovation and value.

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Financial Markets

Quickly respond to evolving regulations, competitive challenges, and emerging market prospects with informed, AI-powered decision-making.

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Private banking and wealth management

Optimize investigator efficiency with solutions designed for high net-worth clients and high-value transaction environments.

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