Gaming

AML and fraud prevention for gaming

Don’t let criminals gamble your reputation. Ensure that you’re holding all the cards with complete AML and fraud prevention for online gaming.

White text reading: 'All bets off: ML risks in gaming industry'.
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All bets are off: money laundering risks in the gaming industry

Money laundering risks in the gaming industry are becoming ever more prevalent in casinos, betting shops, and online

Fraud prevention for global brands

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Protect the entire customer lifecycle with AI-driven detection that adapts to emerging criminal typologies, keeping you compliant, secure, and resilient against evolving threats.

From real-time onboarding and risk scoring to ongoing event-driven KYC, ensure every customer’s risk is continuously monitored and managed in real-time.

Keep pace with ever-changing global regulations and complex cross-border gaming rules by easily adjusting compliance protocols based on location.

Online gaming platforms face challenges like account takeovers and identity theft. With low latency interdiction on payments and advanced machine learning, we keep customers and platforms secure.

Our solutions are 100% data agnostic, meaning integration with Player Management Systems and payment processors and gateways are never an issue.

Sanctions Screening
Transaction Monitoring
Customer Due Diligence
Payment Fraud
Case Management

Streamline KYC/CDD operations with fully integrated, AI-driven Name Screening. With extensive, flexible list integration, get real-time sanctions, PEP, and adverse media screening as standard to remove customer friction points, reduce false positives, and capture genuine risk.

  • Screen against 350 supported watchlists in 60+ languages
  • Enable real-time onboarding at scale
  • Automate watchlist updates to support dynamic risk assessments
  • Reduce false positives with superior matching accuracy
  • Effortlessly scale to handle extreme volumes of data
SymphonyAI Investigation Hub user interface showing an AI investigation summary for John Rolands, a personal subject with very high risk. The summary details Joe Rolands, a 45-year-old Canadian politically exposed person with Iranian origin, and mentions 80 detections with cash deposits and SAR filings. The interface highlights customer screening matches, focusing on Sergey Viktorovich Lavrov with entries in OFAC and World Check lists, showing matches and no matches with related scores, watchlist entries, and outcomes including a highlighted OFAC match for Sergey Lavrov.

Unify your compliance strategy with enterprise-wide AML transaction monitoring that ensures global compliance. Transaction Monitoring is a complete transaction monitoring detection and investigation solution that blends trusted technology with cutting-edge predictive and generative AI.

SymphonyAI’s Transaction Monitoring uncovers hidden risk with detection capabilities that are designed to adapt. Reduce false positives by 70%, prioritize high-risk alerts, and enable investigators to risk assess behavior changes in real-time—all while streamlining investigations.

Screen showing a CDD Risk assessment with a high risk score dated 2023/12/15 15:09:43, listing risk factors such as customer account types, active AML alert, country of residence, nationality, source of funds, country of origin, employee, employment status, bankruptcy, and customer type. A detail box shows general risk factors including Sensa Change in Behaviour Score 83, Sensa Hotspot Score 80, Sensa Anomaly Detection Score 94, acquisition date 05/01/2020, monitored No, exempted No, and employee Yes. Buttons labeled Subjects, Entities, and Network appear on the left.

Solve complex financial crime challenges—while creating frictionless customer experiences. Customer Due Diligence is an enterprise-wide solution that enables your team to comply with know your customer (KYC) and anti-money laundering (AML) regulations.

SymphonyAI’s Customer Due Diligence solution seamlessly integrates with internal and external data sources to streamline investigations and provide a holistic view of customer risk. Real-time risk assessments enable fully automated onboarding, and with enhanced visibility, investigators can prioritize high-risk alerts.

CDD Risk report dated 2024/05/28 13:18:30 shows a High risk level with a CDD Risk Score of 106. Contributions to risk include Incorporation Country Risk, Manual Risk Adjustment, Beneficial Owner Risk, and others, visualized as a horizontal bar chart with Incorporation Country Risk being the largest. A pie chart breaks down the risk score by groups: Geography (28.3%), Override (47.2%), and Related Parties (23.6%).

Fight back faster and smarter with advanced behavioral fraud detection that significantly reduces losses, keeps your customers safe, and monitors cross-channel activity to keep your entire payment ecosystem protected.

User interface showing a detection and alert management dashboard with tables listing alert details such as Alert Identifier, Type/Sub-Type, Description, Age in days, Assigned To, Main Customer, Customer Segment, Customer Previously Reported, Case Name, and Priority marked as High. Buttons labeled Suspicious and Not Suspicious are visible, along with a second table showing columns Score, Time Period, Event Date, Reason, and Scenario Name with a weekly event dated 27/10/2023.

SRI Investigation is a next generation case management system that’s 100% compatible with any third-party detection system. Consolidate your enterprise-wide risk and compliance tech stack with a single platform that gives investigators a holistic view of customer behavior.

  • Accelerate investigations with SRI Copilot, a generative AI investigative assistant
  • Centralize disconnected data and connect siloed teams
  • Improve investigator consistency with personalized Action Lists
  • Configure flexible disclosure frameworks
  • Manage operational performance with ease
SymphonyAI Investigation Hub interface showing investigation details for John Rolands Inc. It includes company profile, financial and tax details, contact information, geographical profile, subject personal and financial profile, relationship info, and machine learning risk scores. A map highlights the address 228 Webster, Palo Alto, CA 94301, United States. The interface shows a saved response from AI Copilot about average monthly cash deposit value. Navigation and filter options appear at the sides and top of the dashboard.

The team at SymphonyAI is here to answer your questions about financial crime prevention and our solutions. Here are some of the most common.

How does SymphonyAI support AML and fraud prevention in gaming?

SymphonyAI offers AI-driven solutions to protect online gaming platforms from fraud and money laundering. These include tools for real-time onboarding, dynamic risk scoring, and continuous transaction monitoring to detect and mitigate evolving criminal threats.

What are the key challenges addressed by SymphonyAI for gaming platforms?

SymphonyAI’s gaming solutions combat challenges such as account takeovers, identity theft, and fraudulent transactions. The software leverages machine learning and low-latency interdiction to safeguard customer accounts and payment systems.

How does SymphonyAI ensure regulatory compliance in gaming?

SymphonyAI helps gaming platforms navigate complex global regulations and cross-border rules. Its adaptable compliance protocols ensure alignment with location-specific requirements, making it easier to remain compliant with changing regulatory standards.

What role does AI play in SymphonyAI’s gaming solutions?

AI is central to SymphonyAI’s approach, enabling enhanced risk detection and real-time adaptability to new criminal typologies. Features such as automated watchlist updates and real-time sanctions screening ensure gaming platforms stay ahead of threats.

What are the integration capabilities of SymphonyAI’s gaming solutions?

SymphonyAI’s solutions are fully data-agnostic, ensuring seamless integration with Player Management Systems, payment processors, and gateways, regardless of the platform’s existing infrastructure.

What specific tools does SymphonyAI provide for KYC and CDD in gaming?

SymphonyAI offers:

  • AI-driven Name Screening: Real-time sanctions, PEP, and adverse media screening with extensive watchlist coverage.
  • Dynamic Risk Assessments: Automated updates to customer profiles for better risk management.
  • Real-Time Onboarding: Scalable systems to handle high volumes with minimal friction.
How do SymphonyAI’s tools reduce false positives in gaming fraud detection?

The use of superior matching algorithms and advanced machine learning minimizes false positives, allowing compliance teams to focus on genuine threats and improving operational efficiency.

Why are SymphonyAI’s gaming solutions ideal for online gaming platforms?

SymphonyAI combines AI-driven insights, seamless integration, and scalable operations to provide comprehensive protection against fraud and money laundering while ensuring a frictionless customer experience.