Transaction Monitoring

From static controls to continuous coverage

SymphonyAI connects the full transaction monitoring lifecycle, from data ingestion to SAR filing, under a single continuously adaptive intelligence layer. Powered by agentic AI, controls stay current, investigators stay focused, and programs stay regulator-ready.

Legacy solutions were built for a static world that no longer exists

Transaction monitoring today is under enormous pressure as regulations evolve quickly and financial crime adapts even faster. Legacy systems built for static controls and periodic updates can no longer keep up with the pace and complexity of modern finance.
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Controls go stale between cycles, leading to coverage gaps
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Fragmented data hides the full picture
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Alert volumes overwhelm your teams
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Investigations are slow and inconsistent
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Measurable impact across tier 1 financial institutions

90%

False positive reduction

6x

Improvement in investigator productivity

70%

Faster case resolution from alert to SAR

30%

More SAR-worthy risk detected

Weeks

Not months, to go-live with new models

>90%

Agent / Investigator adjudication alignment

The full monitoring lifecycle

Data ingestion
AI-led Detection
Alert Prioritization
Agent-driven Investigation
Governance

Connect any source and map every record to a unified FinCrime ontology in real time. Transactions, customer data, and third-party signals arrive clean, consistent, and ready for everything that follows.

  • Access a ‘golden record’ for every customer and entity
  • Feed advanced detection models and intelligent agents with AI-ready data
  • Make every decision traceable to source and defensible to regulators
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AI and rules work together as a single detection layer; scenarios combined with supervised and unsupervised ML models reinforce each other on every transaction. Built-in MLOps lets your teams build, optimize, and deploy new models in weeks, not months.

  • Eliminate false positives at the source and remove alert noise from triage
  • Keep detection up-to-date with access to the latest pre-trained models from our Model Store
  • Govern every model with full lineage and explainability
Four analysts in a dark control room monitoring multiple large screens displaying various financial charts, graphs, and data analytics dashboards in blue tones.

A triage agent performs an initial risk assessment on every alert, accurately prioritizing what matters and auto-hibernating known false positives without an analyst ever touching them. Triage that once took hours of manual reviewing now happens in seconds, across every alert.

  • Surface SAR-worthy cases to the top, with clear explanations of the risk indicators present
  • Route every alert to the right team and queue, automatically
  • Every triage decision logs its risk signals, model scores, and reasoning, ready for any auditor or regulator review
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A manager agent orchestrates a team of specialized worker agents to complete end-to-end investigations before an investigator even opens the alert. From subject profiling and transaction analysis, to web research and narrative drafting, every process is automated and presented for investigator review on a single screen.

  • Work every case from a single subject-centric view
  • Auto-populate SAR submissions, including all relevant evidence attachments, ready for human review & approval.
  • Stay in complete control with human-in-the-loop oversight at every critical stage of the investigation
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Outcomes from every case feed back into both detection models and agents. Models sharpen, thresholds refine, and agents improve with every disposition. Full audit trails and decision-level explainability sit underneath, ready for regulatory review at any moment.

  • Every decision is traceable from source data, to model scores, to agent reasoning; full transparency and fully explainable
  • Strict policy guardrails dictate every agent action; nothing happens outside of the controls that you set
  • Continuous drift and bias monitoring flags issues before they become incidents
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Capabilities built in from day one

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FinCrime ontology unifies risk intelligence

Map disparate data sources to a shared structure. Previously invisible relationships surface automatically, giving detection and investigation richer, evergreen context.

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2,500+ detection scenarios available out-of-the-box

The industry's deepest library of proven AML scenarios, spanning retail banking, capital markets, insurance, and correspondent banking.

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Advanced machine learning models

Access pre-trained supervised and unsupervised ML models to sharpen threat detection. Our models are designed to significantly reduce false positives and surface emerging typologies.

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End-to-end agentic automation

End-to-end agent-led automation reduces manual effort across triage, investigation, and SAR filing, handling higher case volumes with far greater consistency.

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Build or bring your own models

Full MLOps environment to create, customize, validate, and deploy models your way. Build, bring, and even pick models from our store of pre-validated models.

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Embedded governance

Every model decision, agent action, and SAR filing carries explainability and an immutable audit trail by default. Regulators get answers before they ask. Committees approve, not reject.

Results you can see

AI-led transaction monitoring solutions trusted by global financial institutions

Absa reduced false positives by 77% with AI

Absa wanted to see how AI could improve detection and alert quality at faster speeds. The outcome far exceeded expectations, leading to an award-winning partnership.

77%
77% False positive reduction
10.5%
Increase in new risk identification
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Nighttime cityscape with a tall illuminated central tower surrounded by high-rise buildings lit with office and red aviation lights, a highway with bright streetlights and light trails from vehicles stretches in the foreground.

Absa wanted to see how AI could improve detection and alert quality at faster speeds. The outcome far exceeded expectations, leading to an award-winning partnership.

Read case study
77%
77% False positive reduction
10.5%
Increase in new risk identification
Large Nordic financial group saves money and improves efficacy

SymphonyAI’s Transaction Monitoring solution dramatically improved compliance processes and significantly reduced false positives.

83%
false positive reduction
2400
Alerts eliminated
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Low-angle view of two modern glass skyscrapers reflecting the clear blue sky with sunlight in the upper right corner.

SymphonyAI’s Transaction Monitoring solution dramatically improved compliance processes and significantly reduced false positives.

Read case study
83%
false positive reduction
2400
Alerts eliminated
Leading European Bank saves €3.5M per year

SymphonyAI’s AI-powered case manager was chosen for its modern architecture and ability to consolidate risk

20%+
Average investigator effort savings
5x
Reduction in vendor costs
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Cityscape of London featuring iconic skyscrapers including the Gherkin, the Leadenhall Building, and other modern high-rises under a partly cloudy blue sky during golden hour.

SymphonyAI’s AI-powered case manager was chosen for its modern architecture and ability to consolidate risk

Read case study
20%+
Average investigator effort savings
5x
Reduction in vendor costs

Upgrade to AI the easy way

Start your AI transformation journey without the need for a rip & replace

AI Overlay for Transaction Monitoring

Enhance your existing transaction monitoring system with an agile AI augmentation

● Reduce false positives by 80%
● Detect new and hidden risk

Symphony Risk Intelligence

SRI is an agent-native risk and compliance platform purpose built to transform FinCrime

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Always-on Compliance™

Combining unified risk intelligence with end-to-end agentic orchestration, SRI enables compliance programs to stay current by design as regulations, threats, and business activity change.

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Modular for ultimate flexibility

SRI is built so customers can start where they need to, expand at their own pace, and scale across regions, lines of business, and use cases without friction.

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Strategic agility at scale

Modernize your infrastructure with a cloud-native, evergreen platform that prepares your business for the era of agentic AI and continuous AI innovation.

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Built for FinCrime. Proven at scale.

Our solutions are built on 25 years of proven expertise on a global scale. That’s why we’re trusted by 33% of the world’s largest financial institutions.

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Transaction Monitoring FAQs

Have specific questions? Our solution consultants are happy to answer them and show you exactly how SRI can work for your organization.

Is this the same as NetReveal Transaction Monitoring?

SymphonyAI’s transaction monitoring is the next generation of NetReveal, built on the same 25 years of FinCrime expertise. It delivers everything NetReveal did and goes significantly further with AI-native detection, agent-led investigation, and continuous compliance coverage.

Do we have to adopt AI all at once?

Not at all. Our phased AI adoption approach lets you start with AI overlays on top of your existing transaction monitoring engines, prove value quickly, and expand at your own pace. You can move from AI-enhanced detection to agent-led investigation progressively, without a disruptive, all-or-nothing transformation program.

Will this integrate with our existing systems?

Yes! The modular architecture and data agnostic approach that SymphonyAI takes means that any of our solutions can be integrated into your existing tech stack with minimal disruption.

How quickly can new detection models go live?

New models can be deployed in weeks. A pre-built library of threat models covers retail banking, correspondent banking, capital markets, and insurance; available out of the box, customizable, or replaceable with your own.

How is AI governance handled?

Governance is embedded throughout, not bolted on. Every model decision, agent action, and case outcome is fully explainable, auditable, and traceable. The platform produces model risk management documentation automatically and is designed to support regulatory examination at any time, including compliance with the EU AI Act and ISO 42001.

Financial crime is evolving. Outsmart it with AI that keeps pace.

SymphonyAI helps your team move faster, reduce exposure, and stay in control.