Insurance

AML compliance designed for insurance

Meet regulatory compliance obligations with an AI-powered suite of solutions built specifically for insurance requirements

A woman wearing glasses and a patterned white top is working on a laptop with an open notebook beside her, with blue curved lines and dots superimposed over the image.
A thoughtful woman with curly hair looking at a laptop, with overlaid text about SymphonyAI's AI-powered compliance approach in insurance for AML and sanctions screening.
White paper: Elevating compliance in insurance

Modern threats. Rising expectations. One intelligent solution.

Insurance compliance for global brands

OCBC logo with a stylized geometric emblem followed by the letters O, C, B, and C in a custom bold modern font in white.Metrobank logo with white text on a black background.Minimalist white fox head logo on a black background with geometric shapes forming ears, snout, and eye.Nationwide logoA digital clock display showing the time 19:19 in white digits on a black background.A simple black and white graphic logo featuring the word MIZUHO in white capital letters.
360°

view of customers, policies, and intermediaries

20-30%

faster investigations using entity-based investigations for AML

40%

reduction in false alerts for sanctions

SymphonyAI Investigation Hub interface showing an AI investigation summary for John Rolands, labeled with personal subject ID CUST-T2423 and a very high subject risk. The summary details Joe Rolands as a politically exposed person with a high-risk level and 80 detections including multiple cash deposits. Tabs include AML, KYC/CDD, Payment Risk, and Customer Screening. The detections list shows five daily events titled 'AML08 Several cash deposits as different branches' from March 27, 2023, with due dates April 27, 2023, and varied outcomes of unusual and not unusual, all reviewed on March 27, 2023. Assignee is Leopoldo Boutique.

Enhanced risk management

Our end-to-end solution supports every stage of the customer lifecycle—from seamless onboarding to ongoing due diligence, continuous transaction monitoring, and swift identification of suspicious activities.

SymphonyAI Investigation Hub interface showing a Subject Investigations worklist table with columns: Subject ID, Subject Name, Subject Type, Financial Crime Type, Subject Risk, Assigned Investigator, Contact Information, and Tax Number. The list includes various subjects mostly marked as Personal type with risk levels Very High, High, and Medium. Assigned Investigator for all subjects is Leopoldo Boutique (me). Contact Information displays addresses in the United States. Financial Crime Types listed include KYC/CDD and AML.

Meet regulatory compliance

Ensure that your AML compliance operations adhere to ever-changing global regulatory mandates with a comprehensive library of pre-configured and customizable scenarios designed specifically for insurance needs.

SymphonyAI Investigation Hub user interface showing a Links Explorer network centered on John Rolands Inc., labeled with corporate subject ID CUST-T2421 and medium subject risk. Connected nodes include people like Phyllis Godley, Chieko Chute, Marielle Wigington, Krishna Barbe, Hannah Burress, Marci Senter, and Rochel Foose, with associated financial transaction amounts in USD. The right panel displays John Rolands' personal profile including employment status as a company director at EcoTech Innovations, male gender, birth date May 23, 1974, financial profile with annual salary of USD 95,000, contact information with an address in Palo Alto, CA, email, phone, organizational unit Tech, tax details including tax number issued by the US, and geographical profile showing Iran as country of origin, United States as residence, and German nationality.

360° view of customers’ policies and intermediaries

Monitor customer and intermediary activity with AI-powered behavioral analytics that uncovers suspicious behavior and signs of money laundering activity.

SymphonyAI Investigation Hub interface showing Disclosure ID 1022 labeled Initiated with source investigation John Rolands. Entities selected include one customer, CUST-000032 John Rolands, and multiple accounts mostly marked Included, with two accounts ACC_SENSA_CUST1 and ACC_SENSA_CUST2 checked. Further details show account and customer names like SONIA REMLER and JESSICAA BARAJAS. Two transactions are listed as Excluded, dated 05/01/2023 with amounts €24,364.74 each. Total amount in the report is €137,105.20. Buttons for Submit Selection and options to Include or Exclude Accounts are visible.

Enable multi-organizational compliance

Our solutions can be deployed across numerous, complex business units, enabling a centralized insurance detection model to align AML compliance operations throughout the entire organization.

Explore our comprehensive range of compliance products

Sanctions Screening
Transaction Monitoring
Customer Due Diligence
Payment Fraud
Case Management

Streamline KYC/CDD operations with fully integrated, AI-driven Name Screening. With extensive, flexible list integration, get real-time sanctions, PEP, and adverse media screening as standard to remove customer friction points, reduce false positives, and capture genuine risk.

‍

  • Screen against 350 supported watchlists in 60+ languages
  • Enable real-time onboarding at scale
  • Automate watchlist updates to support dynamic risk assessments
  • Reduce false positives with superior matching accuracy
  • Effortlessly scale to handle extreme volumes of data
Explore further
SymphonyAI Investigation Hub user interface showing an AI investigation summary for John Rolands, a personal subject with very high risk. The summary details Joe Rolands, a 45-year-old Canadian politically exposed person with Iranian origin, and mentions 80 detections with cash deposits and SAR filings. The interface highlights customer screening matches, focusing on Sergey Viktorovich Lavrov with entries in OFAC and World Check lists, showing matches and no matches with related scores, watchlist entries, and outcomes including a highlighted OFAC match for Sergey Lavrov.

Unify your compliance strategy with enterprise-wide AML transaction monitoring that ensures global compliance. Transaction Monitoring is a complete transaction monitoring detection and investigation solution that blends trusted technology with cutting-edge predictive and generative AI.

‍

SymphonyAI’s Transaction Monitoring uncovers hidden risk with detection capabilities that are designed to adapt. Reduce false positives by 70%, prioritize high-risk alerts, and enable investigators to risk assess behavior changes in real-time—all while streamlining investigations.

Learn more
Screen showing a CDD Risk assessment with a high risk score dated 2023/12/15 15:09:43, listing risk factors such as customer account types, active AML alert, country of residence, nationality, source of funds, country of origin, employee, employment status, bankruptcy, and customer type. A detail box shows general risk factors including Sensa Change in Behaviour Score 83, Sensa Hotspot Score 80, Sensa Anomaly Detection Score 94, acquisition date 05/01/2020, monitored No, exempted No, and employee Yes. Buttons labeled Subjects, Entities, and Network appear on the left.

Solve complex financial crime challenges—while creating frictionless customer experiences. Customer Due Diligence is an enterprise-wide solution that enables your team to comply with know your customer (KYC) and anti-money laundering (AML) regulations.

‍

SymphonyAI’s Customer Due Diligence solution seamlessly integrates with internal and external data sources to streamline investigations and provide a holistic view of customer risk. Real-time risk assessments enable fully automated onboarding, and with enhanced visibility, investigators can prioritize high-risk alerts.

Learn more
CDD Risk report dated 2024/05/28 13:18:30 shows a High risk level with a CDD Risk Score of 106. Contributions to risk include Incorporation Country Risk, Manual Risk Adjustment, Beneficial Owner Risk, and others, visualized as a horizontal bar chart with Incorporation Country Risk being the largest. A pie chart breaks down the risk score by groups: Geography (28.3%), Override (47.2%), and Related Parties (23.6%).

Fight back faster and smarter with advanced behavioral fraud detection that significantly reduces losses, keeps your customers safe, and monitors cross-channel activity to keep your entire payment ecosystem protected.

Learn more
User interface showing a detection and alert management dashboard with tables listing alert details such as Alert Identifier, Type/Sub-Type, Description, Age in days, Assigned To, Main Customer, Customer Segment, Customer Previously Reported, Case Name, and Priority marked as High. Buttons labeled Suspicious and Not Suspicious are visible, along with a second table showing columns Score, Time Period, Event Date, Reason, and Scenario Name with a weekly event dated 27/10/2023.

SRI Investigation is a next generation case management system that’s 100% compatible with any third-party detection system. Consolidate your enterprise-wide risk and compliance tech stack with a single platform that gives investigators a holistic view of customer behavior.

‍

  • Accelerate investigations with SRI Copilot, a generative AI investigative assistant
  • Centralize disconnected data and connect siloed teams
  • Improve investigator consistency with personalized Action Lists
  • Configure flexible disclosure frameworks
  • Manage operational performance with ease
Explore further
SymphonyAI Investigation Hub interface showing investigation details for John Rolands Inc. It includes company profile, financial and tax details, contact information, geographical profile, subject personal and financial profile, relationship info, and machine learning risk scores. A map highlights the address 228 Webster, Palo Alto, CA 94301, United States. The interface shows a saved response from AI Copilot about average monthly cash deposit value. Navigation and filter options appear at the sides and top of the dashboard.

Insurance FAQs

The team at SymphonyAI is here to an

What solutions does SymphonyAI provide for AML compliance in insurance?

SymphonyAI offers an AI-powered suite designed for AML compliance in insurance, covering onboarding, due diligence, transaction monitoring, and suspicious activity detection.

How does SymphonyAI improve investigation efficiency in insurance?

With entity-based investigations, SymphonyAI enhances AML investigations by providing a 360° view of customers and intermediaries, leading to 20-30% faster investigations and improved accuracy.

How does SymphonyAI’s solution reduce false alerts for insurers?

The platform achieves a 40% reduction in false alerts by leveraging AI behavioral analytics and superior matching accuracy, which minimize low-priority alerts and focus on genuine risks.

Can SymphonyAI’s insurance solutions support multi-unit organizations?

Yes, SymphonyAI’s solution is designed to centralize AML compliance across complex insurance organizations, allowing each unit to operate with aligned detection and compliance standards.

How does SymphonyAI support KYC and CDD in insurance?

Through the AI-driven Name Screening, SymphonyAI provides real-time sanctions screening, PEP checks, and adverse media screening, integrating 350 watchlists across 60+ languages for comprehensive KYC and CDD operations.

What benefits have insurers experienced with SymphonyAI’s compliance solutions?

SymphonyAI’s compliance solutions have enabled insurers to streamline AML processes, reduce false positives, and efficiently handle large volumes of data, thus improving regulatory adherence and customer experience.