Platform

Security and Trust

SymphonyAI is committed to enterprise-grade security and compliance.

ISO 27001

The goal of ISO 27001 is to provide a framework of standards for how a modern organization should manage its information and data. Risk management is a key part of ISO 27001, ensuring that a company or non-profit understands where its strengths and weaknesses lie. ISO maturity is a sign of a secure, reliable organization that can be trusted with data​.

Download certificate
HIPAA

SymphonyAI complies with majority of the required security measures as required by HIPAA regulations in respect to all electronic protected health information.

Download certificate
GDPR

The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy for all individuals within the European Union (EU) and the European Economic Area (EEA) to give users more control over their personal data. SymphonyAI complies to GDPR.

Download document
PinkVERIFY™

SymphonyAI, a provider of cost-effective and comprehensive cloud-based IT management solutions, has achieved the PinkVERIFY certification for 12 processes from Pink Elephant for its unified IT Management platform – “SymphonyAI Summit”

Download certificate
SOC2

Developed by the American Institute of CPAs (AICPA), SOC 2 defines criteria for managing customer data based on five “trust service principles”—security, availability, processing integrity, confidentiality and privacy.

Read more
VAPT

Vulnerability Assessment and Penetration Testing Certification is a technical approach to address security loopholes in the IT infrastructure of an organization (application, software system, network, etc.). Vulnerability Assessment is a process of identifying with an objective not to miss any loopholes.

Download document
SDLC

SymphonyAI uses the software development life cycle (SDLC) model to build products by adhering to standards and secure coding practices. SymphonyAI product teams are well-trained to analyze all requirements in detail and use the principle of “security by design” before developing product features.

Download document
SymphonyAI Managed Cloud Platform

SymphonyAI Managed Cloud Platform (Hosting Center for SymphonyAI Customer SAAS instances) undergoes VAPT (Vulnerability Assessment and Penetration Testing) two times in a year.

Download certificate
Third-party apps

SymphonyAI is highly committed to addressing security-related incidents reported by Customers, Partners. ​As a product, it carries third-party apps/connectors to provide extended features and functionalities.

Read more
Sub processors

In delivering services to our customers, SymphonyAI and its subsidiaries may use specific products or services from third-party vendors, subcontractors, suppliers, or content delivery networks. In certain situations, these third parties may require access to or utilization of customers’ personal data. To understand how we responsibly handle data when necessary, please refer to our detailed information here.

Read more
WCAG or VPAT

WCAG (Web Content Accessibility Guidelines) compliance information for SymphonyAI.

Download checklist
SymphonyAI Privacy Statement

Our privacy statement can be found here.

Privacy policy
Azure

Azure is composed of a globally distributed datacenter infrastructure, supporting thousands of online services and spanning more than 100 highly secure facilities worldwide. The infrastructure is designed to bring applications closer to users around the world, preserving data residency, and offering comprehensive compliance and resiliency options for customers.

Read more
Read our terms and conditions
Read more
Get in touch
Contact us