Press release

SymphonyAI Retail CPG CINDE Insights Now Available for CPGs To Leverage AI-Based Insights and Recommendations


DALLAS – Dec. 7, 2022SymphonyAI Retail CPG, a leading provider of end-to-end, integrated AI-powered merchandising, personalization and supply chain solutions for retailers and CPG manufacturers, today announced its fully AI-enabled CINDE Insights platform is now available for CPGs working with North American retail partners.

Since 2017, CINDE (Customer INsights and Decision Engine) Insights has helped some of the world’s largest retailers identify relevant opportunities to increase sales and shopper engagement, recommend high-impact actions and free up merchant time to allow for more strategic decision-making. Now, North American CPGs have access to the same AI-powered capabilities as SymphonyAI retailer clients to leverage data science-based recommendations.

“Today’s retail environment is complex and shopper needs are changing faster than ever,” said Manish Choudhary, President, SymphonyAI Retail CPG. “For both retailers and CPGs, this means there are simply too many questions to answer manually. CINDE Insights delivers specific high-impact recommendations based on deep analytics, enabling category planners to act fast in response to changing market conditions and deliver business goals reliably.”

Unlike other data reporting solutions that can overwhelm with detailed data, CINDE pays vigilant attention behind the scenes to surface detailed insights and meaningful recommended actions. CINDE Insights’ proprietary AI architecture allows users to go a step further than with other market offerings by providing proactive ways to action against the who, what, where and why of customer-centric retailing. Now CPGs will have access to the same granular, actionable intelligence as the retail category manager – including at the store, SKU and shopper level – for pinpointed decision-making. This shared view of opportunities enables better business results for both parties.

To learn more about CINDE Insights for CPGs, please visit

About SymphonyAI
SymphonyAI is building the leading enterprise AI company for digital transformation across the most important and resilient growth verticals, including retail, consumer packaged goods, finance, manufacturing, media, and IT service management. SymphonyAI verticals have many leading enterprises as clients. Since its founding in 2017, SymphonyAI has grown rapidly to 2,000 talented leaders, data scientists, and other professionals. SymphonyAI is an SAIGroup company, backed by a $1 billion commitment from Dr. Romesh Wadhwani, a successful entrepreneur and philanthropist.

About SymphonyAI Retail | CPG
SymphonyAI Retail CPG, a SymphonyAI vertical, is a leading provider of end-to-end, integrated AI-powered merchandising, marketing, and supply chain solutions for retailers and CPG manufacturers worldwide. Harnessing the power of AI, SymphonyAI Retail CPG solutions enhance agility, performance, and revenue growth across the retail value chain from source to consumer. Trusted by more than 1,200 leading retailers and manufacturers, SymphonyAI Retail CPG serves 15 of the top 25 global grocery retailers, the top 25 global CPG manufacturers, thousands of retail brands, and hundreds of national and regional chains. SymphonyAI Retail CPG is transforming retail and building a culture of contributing to positive change: SymphonyAI Retail CPG achieved 2022 Great Place to Work certification in all nine countries for which it was eligible.

Media Contact
Adrienne Newcomb
Ketner Group Communications (for SymphonyAI Retail CPG)