CINDE AI

Accelerate revenue and margin growth

Identify specific performance drivers, uncover growth opportunities, anticipate and respond to customer needs, and pave the way for profitable sales growth in retail with predictive and prescriptive AI.

Dashboard screen from CINDE Gen AI Copilot showing a Performance Overview with KPIs over various weeks including Net Sales, Units, Trips, Households, and Household Penetration, with percentage changes listed; a line graph displays trends for the category 'CEREAL' over time; sidebar on the right offers AI Copilot promotion optimization options and insights.
5 ways retailers are getting real results with generative AI

In this webinar, experts showcase the rapid advancements in retail technology

How Albertsons uses SymphonyAI

Screenshot of an AI Copilot interface displaying a Category Review for Cereal with messages from a user named Elizabeth and the AI, showing insights on growth opportunities, alerts about price changes and customer impact, and predicted impacts of actions for sales improvement.
Generative AI

Introducing the Category Manager Copilot

Driven by predictive and generative AI, the Category Manager Copilot is your trusted aide, streamlining processes, deciphering complex queries, and enabling data-informed decisions. It understands queries, uncovers performance factors, automates tasks, and guides you through potential scenarios to provide clarity and efficiency.

AI-enabled retail insights-to-action for profitable growth

Accelerate revenue and margin growth

Accelerate growth and increase shopper satisfaction. CINDE AI is like having hundreds of data scientists and business analysts on-hand, processing billions of retail sales transactions, mining trends, and identifying anomalies, to drive better business performance.

Review business performance in real-time

Never again spend hours gathering and analyzing reports for business reviews. The SymphonyAI dashboard provides all the information you need to understand performance and recommend actionable steps, in real-time, all in one place.

Collaborate internally and externally with ease

SymphonyAI’s unbiased platform for collaboration provides retailers and CPGs a single view of performance, insights into performance drivers, and prescriptive opportunities to improve performance.

Dashboard titled CINDE - Category Review showing data on cereal category performance: operational drivers like promotion, assortment, and price with their impacts on sales and units; customer micro-segments with year-over-year trip penetration and household counts; top dimensions impacting performance including hot cereal subcategory and ecommerce channel; and top customer growth opportunities with monetary values for Most Quality Driven and Family Focused segments.

Speed to insights

AI-powered models drive real-time retail insights into category and brand performance, to correct issues and surface opportunities faster. See shared views of opportunities ensuring collaboration and speed to identified value. Prescriptive and generative AI copilot capability provides supercharged speed to insights (WHAT happened, WHY it happened, WHO it happened to), speed to action, and value (WHAT opportunities exist).

Dashboard titled CINDE - Category Review showing operational drivers impacting sales with promotion positively affecting sales by 3.9% and units by 1%. Customer micro-segments show Cheerios and similar cereals with a 3.8% drop in year-over-year trip penetration and 562k households. Top performance factors include HOT CEREAL subcategory and ecommerce channel positively impacting sales, with some negative impacts from certain brands. Two top customer growth opportunities highlight quality-driven and family-focused trips worth $917k and $892k respectively.

Unleash powerful insights through your BI platform

Role-based Al and ML-powered insights uncover top growth opportunities tailored to each user’s priorities. Effortlessly tap into your existing Business Intelligence tools to streamline data analysis and drive impactful insights to the forefront. Empower users with the full potential of current reporting, extracting unparalleled value and fostering data-driven decision making.

Dashboard showing performance overview of key sales metrics over last 4, 13, and 52 weeks, including net sales, units, trips, households, household penetration, and market share, with percentage changes. Below, key contributors to sales with percentage impact on sales and units are shown with horizontal bar graphs, highlighting grocery and ecommerce channels. On the right, a sidebar panel titled CINDE Gen AI Copilot presents a text analysis of yearly sales, dividing total sales of $14,104,531,629.58 into offline (brick & mortar) and online (ecommerce) channels with their sales values and percentage contributions.

Contextual intelligence

Easily understand the data behind the metrics for better weekly sales and category reviews. On-demand flexible reporting capabilities to enable deep-dive analytical interrogation, as well as specific customer segmentation across loyalty and prices sensitivity. Diagnostic AI-driven intelligence makes it easy to solve most common tasks for category management and shopper marketing.

Dashboard showing a data grid of cereal categories with fiscal weeks, net sales, sales change, units change, and trip percentages, alongside a KPI trends line graph tracking net sales change, units change, trips change, and household penetration change from September 2022 to July 2023.

Scalability across the enterprise

Cloud scale on a unified platform delivers customer-centric decisions to the entire enterprise. One version of the truth that drives more efficient CPG meetings and negotiations. Enjoy delivery of incremental financial value through insights from across the connected retail store model internal and external to your business.

Rapid, real, relevant results

1%

overall revenue increase through uncovering insights

10%

productivity improvement

2x

improvement in incremental sales per markdown $

Merchandising and Marketing product suite

Assortment Optimization
Personalized Marketing
Promotion Optimization

Localized, customer-centric and space-aware assortment decisions at scale and speed to drive customer satisfaction, loyalty, and growth.

Explore the product
A younger man holding two bottles, comparing their labels, while an older man writes on a notepad in a grocery store aisle with shelves of products and a shopping cart with vegetables and bread in front of them.

Hyper-personalized and multi-channel shopper promotions that improve offer relevancy, redemption, and ROI – all while driving customer loyalty.

Explore the product
Woman wearing glasses and a brown leather jacket pushing a shopping cart with groceries and holding a smartphone inside a grocery store aisle.

AI-powered promotion optimization to create customer-centric plans, reduce ineffective promotions, and drive better Retailer / CPG collaboration.

Explore the product
Four diverse colleagues having a discussion in a modern office, with one woman standing and explaining something using hand gestures while the others listen attentively near a laptop and coffee mug on the table.