Symphony GOLD Announces Ready-to-Use GOLD Smart Warehouse Voice Operations

11.23.2015 | By Mark Speyers

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As of 11 January, 2018 Symphony GOLD became the Retail Solutions Division of SymphonyAI.


Symphony GOLD, provider of the GOLD unified software platform for retail, today announced the latest version of GOLD Smart Warehouse Voice Operations, a ready-to-use warehouse voice solution that combines the preconfigured GOLD software application with off-the-shelf Android smart devices. GOLD Smart Warehouse Voice Operations delivers up to 10 percent savings on existing voice systems and assures reduced cost of ownership against legacy and traditional voice systems.

GOLD Smart Warehouse Voice Operations can be deployed in smaller facilities or scaled to support hundreds of operators a day on multiple shifts. The all-in-one, ready-to-use solution includes:

  • Preconfigured software,
  • Market-leading smart devices and accessories,
  • The optional GOLD VocalVest® for operator comfort and health and safety requirements.

A pioneer and veteran of voice solutions for supply chain operations since 2000, Symphony GOLD maintains its market leader position worldwide in continuing to provide innovative voice solutions which respect business drivers. Consequently, the GOLD Smart Warehouse Voice Operations helps retailers enhance both operational performance and customer satisfaction.

“GOLD Smart Warehouse Voice Operations is a natural evolution for organizations that are using dedicated voice and traditional PDA-based systems,” said Donal Mac Daid, vice president marketing supply chain, Symphony GOLD. “We are also providing a comprehensive customer program in terms of pilot validation systems, migration, speed and simplicity of deployment as well as successful production and financial benefits.”

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