SymphonyAI Named as a Representative Vendor in Gartner’s 2021 Market Guide for Retail Distributed Order Management Systems

02.11.2021 | By Mark Speyers

DALLAS – February 11, 2021 – SymphonyAI, the leading global provider of integrated AI-enabled marketing, merchandising and supply chain solutions for FMCG retailers and manufacturers, today announced that it was recognized as a Representative Vendor in Gartner’s 2021 Market Guide for Retail Distributed Order Management Systems (Gartner subscription required). SymphonyAI is one of 24 vendors named in the report.

According to Gartner, “The very best retail supply chains have the capability to utilize all available inventory within their own distribution centers and store networks, and increasingly through collaboration with consumer products (CP) suppliers and manufacturers, especially for drop-ship order fulfillment. These retailers also have the confidence in their fulfillment operation to offer to their consumers an increasingly wide portfolio of order collection and delivery services, also at different fulfillment speeds.”

SymphonyAI’s Retail Order Management System allows retailers to easily manage orders across any channel – from supplier to the consumer – and has demonstrated up to 40% productivity improvement while giving customers what they want. SymphonyAI’s order fulfillment solution connects to all solutions in the company’s supply chain suite, providing a 360-degree view of connected inventory and eliminating disconnects.

“Today’s consumers expect the best service possible throughout the purchasing and fulfillment process,” said Patrick Buellet, Chief Strategy Officer, SymphonyAI. “By using current and future information, with a 360-degree view of inventory to address dynamic changes in any part of the supply chain, retailers can strike the balance between costs and customer expectations. We believe SymphonyAI’s recognition as a Representative Vendor in Gartner’s Market Guide for Retail Distributed Order Management Systems demonstrates our ability to provide these critical capabilities.”

Additional Resources:

Gartner Disclaimer
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About SymphonyAI
SymphonyAI is the leading global provider of role-specific, AI-enabled revenue growth management solutions and customer-centric insights for retailers and CPG manufacturers across the entire value chain. Our proven, industry-leading, AI-enabled software, coupled with the industry’s only conversational natural-language AI interface, CINDE, provides key users with proven prescriptive and preemptive recommendations that make it easy to identify end-to-end growth opportunities, activate plans and realize measurable profit and revenue growth. Our solutions are specific to key decision-maker roles focused on profitable growth across the retail value chain from source to consumer. With our strong global partner ecosystem, we serve more than 1,200 organizations worldwide – including 15 of the top 25 global grocery retailers, 25 of the top 25 global CPG manufacturers, thousands of retail brands, and hundreds of national and regional chains – all through the Microsoft Azure Cloud. SymphonyAI is a SymphonyAI company. More at SymphonyAI.

About SymphonyAI
SymphonyAI is building the leading Enterprise AI company for the digital transformation of the business enterprise, across the most important and resilient growth verticals, including life sciences, healthcare, retail, consumer packaged goods, financial services, manufacturing and media. In each of these verticals SAI businesses have many of the leading enterprises as clients. SAI is backed by a $1 billion commitment from Dr. Romesh Wadhwani, a successful entrepreneur and philanthropist. Since its founding in 2017, SymphonyAI has grown rapidly to a combined revenue run rate of more than $300 million and over 2,200 talented leaders, data scientists, and other professionals. More at SymphonyAI. More at SymphonyAI.

Media Contact
Adrienne Newcomb
Ketner Group Communications (for SymphonyAI)


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