Case study

A leading consulting firm leverages SymphonyAI Summit’s solutions to gain control over their IT landscape

By Mark Speyers

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A global consulting firm leveraged SymphonyAI Summit’s complete suite of solutions to 23,000 of its employees across 14 different functions. The entire solution was fully deployed in one swoop instead of a slow rollout. While saving considerable operational overheads, SymphonyAI made a remarkable impact on this organization.

Key business outcomes with SymphonyAI:

  • Rise in CSAT from 3.3 to 4.2
  • Centralized communications and a 30% rise in productivity
  • Reduction in inventory and capital expenses
  • Improved capacity management

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