Topic: Accelerating Digital Transformation to enhance operations, customer and employee experience
- The importance of Digital Transformation during pandemic – key learning points
- How Digital Transformation can benefit customer/ employee experience
- Some of the challenges the organization face to accelerate Digital Transformation
- Sharing – The most significant Digital Transformation and how it impact/ influence operation experience
- The Digital Transformation moving forward strategy/what’s next
Moderator: Sivan Umapathy, Chief Information Officer, Telekom Malaysia
Co-facilitator: Satyen Vyas, Chief Executive Officer, SymphonyAI Summit