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Agentic automation Q&A

05.15.2025

Agentic AI is the latest form of automation that has everybody excited within the technology world. But what is agentic automation and how can it be used in financial crime prevention?

Learn more about it with Eric Murray, Director – Product, Generative AI within SymphonyAI’s financial services division. He explains everything you need to know from what it is, how it differs from other versions of AI, and how best to use the technology to help prevent financial crime.

This Q&A covers the following questions:

  • What is agentic process automation (APA) and why do you see it as the future of AML compliance?
  • What is the difference between APA and robotic process automation (RPA)?
  • What guardrails need to be put in place when developing autonomous agents?
  • How does agentic automation differ from other AI-driven automation technologies in terms of scalability and adaptability?
  • What role does machine learning play in enhancing the capabilities of autonomous agents, and how do you handle the data required for this?
  • Which metrics matter – how do you measure the success of an autonomous agent once it is deployed?

A comprehensive resource, the agentic automation Q&A has been written to give finance professionals an immediate understanding of this exciting AI technology.

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