Generative AI
for the enterprise

Designed to support user workflows and decision making, SymphonyAI generative AI applications provide deep insights and productivity boosts that let workers do their jobs better and faster than ever before.

Retail Copilots

Using the power of predictive and generative AI to address retail’s biggest challenges.

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Industrial Copilots

Transforming industrial manufacturing for the modern enterprise with predictive and generative AI.

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Sensa Copilot

Accelerate financial crime investigations by up to 70% and instantly generate summary reports

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Explore predictive AI

Sensa Copilot Generative AI

LLMs and knowledge graphs

SymphonyAI generative AI applications are built on industry-specific LLMs fine-tuned to address specific use cases, combined with (deterministic industrial) knowledge graphs.

Improve worker productivity

Bring operational improvements to workflows in retail, financial services, industrial manufacturing, service management, and more.

Financial crime investigator

Accelerate alert investigations by up to 70%. Source, summarize, and analyze data quickly and easily, freeing up time to focus on making informed decisions.

Retail category manager

Build an instant, accurate picture of store and SKU results so you can understand trends and changes, for better planning and flexible what if analysis.

Retail demand forecaster

Tap into a comprehensive view of supply chain operations to understand current conditions and plan better for demand and supply changes.

Plant Manager

Interact in natural language to see what’s happening across the entire plant, track KPIs and see workflow, production, and asset data together for invaluable insights into production process optimization and forecast plant performance.

Production Manager

Get easy access to all relevant production data with insights on recommended actions to optimize production schedules. Understand potential bottlenecks, analyze possible inventory risk, and receive recommendations for scheduling adjustments.

Reliability Engineer

Easily understand plant and asset health, diagnose anomalies through Failure Mode and Effect Analysis, forecast asset performance, receive relevant details to take timely action, and resolve problems all through natural language.

Maintenance Technician

Have always on domain expertise at the click of a button. Instantly access Standard Operating Procedure information about machines, processes, and systems without needing to access manuals or conduct research.

Generative AI for business

The SymphonyAI generative AI architecture is built to deliver insights and answer questions quickly and accurately while protecting data privacy and access. It combines the power of generative and predictive AI so users can get insights and anticipate what’s next, all through a natural language interface.

Generative AI for business

Generative AI capabilities and features

Generative AI UX and UI components
  • Generative AI Copilot UX for each vertical and task to enhance decision-making for specific personas
  • UI components: common components tied to response processing
and plug-ins so users receive information in the way it best can be consumed
Skills, agents, and orchestration
  • Skills library with optimal tools and plug-ins for external data to support reasoning and insights
  • Orchestrator to define a dynamic plan to orchestrate reasoning within and across needed skills to fulfill a prompt response
  • Agent to execute the orchestration plan with action via tool invocation
  • Response processing: for optimal delivery of information as text, a table, visualizations, or charts
  • Conversational memory management: for query context and resolution to best support users
Privacy, security, identity, and access control
  • Safe, reliable, and secure operations with encrypted data at rest and over the network
  • Safe enterprise data never leaves the application and is never imported into SymphonyAI LLMs
  • User information access is controlled centrally so users only see the information they are permitted to see
  • Modern cloud security at the data and API layers
Data and AI infrastructure
  • Vertical-specific LLMs: fine-tuned for both specific verticals and for each specific task to ensure precise insights and information, with accurate inference, qualifications when needed, and no hallucinations
  • Knowledge graphs: contextualized information specific to your topics, business, and industry for better and faster responses
  • APIs and third-party data: built in connectors to relevant information and data sources for additional context and insights
  • Eureka ML Platform: for models’ experimentation, validations, and containerized deployment within Kubernetes cluster via Kubeflow pipelines
  • Eureka Data Platform: for data integration, wrangling and transformation from raw data to business level aggregates

What’s new

Technology Innovation of the Year for Summit’s Service Automation Solution

Technology Innovation of the Year for Summit’s Service Automation Solution

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SymphonyAI Sensa-NetReveal announces KYC questionnaire and new identity management capabilities

SymphonyAI Sensa-NetReveal announces KYC questionnaire and new identity management capabilities

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The convergence of sanctions programs with AML & KYC programs is critical for effectiveness

The convergence of sanctions programs with AML & KYC programs is critical for effectiveness

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entity resolution

SymphonyAI Sensa-NetReveal entity resolution

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Using AI to Improve ITSM Processes

Using AI to Improve ITSM Processes

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Compliance for Insurance

Compliance for Insurance

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The World’s First Industrial LLM

The World’s First Industrial LLM

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Effective name screening and the issue with missing names

Effective name screening and the issue with missing names

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Why Service Management Success Needs the Right Approach to AI and People

Why service management success needs the right approach to AI and people

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