< Back to Glossary

Service Catalog

What is a Service Catalog?

A database or directory of IT services available to users, typically including descriptions, prices, and service level agreements.

What is an example of a Service Catalog?

Providing an online portal where users can browse and request IT services listed in the catalog.

Latest Insights

AI chatbots for ITSM explained
 
05.13.2025 Blog

AI chatbots for ITSM explained

Enterprise IT Square Icon Svg
ITSM chatbots explained
 
05.08.2025 Blog

ITSM chatbots explained

Enterprise IT Square Icon Svg
AI-driven IT efficiency, global compliance, and self-service in action
 
05.06.2025 Case study

AI-driven IT efficiency, global compliance, and self-service in action

Enterprise IT Square Icon Svg