AI Agents in Financial Crime Compliance: Threat or Trusted Ally?

Filmed live at ACAMS, watch this panel discussion to learn how leading banks are applying agentic AI safely and practically, with humans still firmly in control.
What You’ll Learn
What AI agents really are and what people get wrong
AI in compliance is often misunderstood as a replacement for investigators. This session breaks down the reality, pointing out that AI doesn’t make decisions, but filters, analyzes, and surfaces risk so humans can act faster and more effectively.
Why success isn’t about cost reduction
Learn why leading institutions are shifting away from cost savings as the primary goal and are instead focusing on reducing noise, improving signal quality, and identifying more true risk.
How AI actually improves investigations
See how AI helps investigators by:
- Aggregating and analyzing large volumes of data in seconds
- Highlighting high-risk patterns humans might miss
- Reducing time spent on repetitive case prep
So teams can focus on judgment-driven, high-value decisions.
Where to draw the line between AI and human decision-making
Understand how organizations define “smart checkpoints” - keeping humans responsible for high-risk, high-impact decisions like SAR filings, customer actions, and regulatory accountability.
Why AI governance is becoming a new core capability
As AI adoption grows, so does the need for continuous testing and validation, monitoring for model drift, and dedicated oversight roles. Learn how leading teams are evolving their operating models to manage AI safely at scale.
Why You Should Watch It
Hear how banks are applying AI in the real world
This session features senior leaders from M&T Bank and TD Bank Group sharing practical experiences on what works, what doesn’t, and what’s still evolving.
Move beyond hype to practical implementation
AI is often framed as all-or-nothing. This panel explains how institutions are taking a phased, use-case-driven approach, which involves starting small and scaling responsibly.
Understand how to improve detection without losing control
Learn how to reduce false positives while maintaining (and even strengthening) human oversight through structured workflows, checkpoints, and governance frameworks.
Prepare for increasing regulatory expectations
Gain insight into what regulators expect around explainability, traceability, and auditability and how to bring them along on your AI journey from the start.
Learn how to build trust in AI over time
Trust isn’t static. Discover how organizations maintain confidence in AI systems through transparency, continuous monitoring, and ongoing model validation.
Speakers
Featuring:
- Brian Borawski, Deputy Chief AML Officer, M&T Bank
- Kunal Bisariya, VP FCRM, TD Bank Group
- Brian Ferro, Product Director, SymphonyAI (Moderator)
- Meghan Palanza, Product Manager, SymphonyAI (Introductions)
Watch the panel discussion today
Reduce noise, surface real risk, and learn how AI is reshaping compliance without replacing the people behind it.
Related resources
Direct from ACAMS: Reality checks on AI in AML - Brian's blog about his experiences at this year's ACAMS Assembly
Re-engineering the Risk-based Approach with Agentic AI
Whitepaper: The New Financial Crime Ecosystem
Going beyond continuous compliance with Always-on Compliance
Modernizing Compliance without Disrupting the Business: The Always-on Compliance approach
FinCrime Frontier Report - 2025/26
Symphony Risk Intelligence
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