https://www.youtube.com/embed/luxXp7vK75w?si=abc74RTWkNtffglo

https://youtu.be/TeAWvEV-3ys

Webinar summary

In this expert-led webinar, industry leaders from AMP Bank, Deloitte, and SymphonyAI explore Australia’s forthcoming financial crime reforms - including AML/CTF updates, scam codes, and outcomes-based regulation.
Discover how financial institutions can treat these changes not merely as compliance obligations, but as strategic opportunities for modernization, automation, and risk-intelligent transformation.

Speakers

Michelle Reinisch - Director, Small Business / Personal Banking, AMP
Lisa Dobbin - Partner, Australia and APAC Financial Crime Lead, Deloitte
Craig Robertson - Finanial Crime & Compliance Expert, SymphonyAI
The discussion is moderated by Albert van Wyk - Vice President - APAC, SymphonyAI

Discussion breakdown

The regulatory landscape in transition:

• Australia’s AML/CTF reforms mark a shift from checkbox compliance to outcomes-based regulation
• Reform urgency is reshaping AML controls, scam reporting, and customer due diligence (CDD)
• Institutions must balance regulatory speed with long-term capability building

Strategic investment and risk-based prioritization:

• CEOs and boards are revisiting budget strategies to meet compliance, cost efficiencies, and customer experience
• Smart financial crime investment focuses on foundational capabilities like data quality and workflow automation
• Detection (not just prevention) is prioritized for ROI across compliance, efficiency, and harm reduction

AI as a force multiplier for compliance and resilience:

• Vertical AI solutions are helping move from reactive detection to proactive threat mitigation
• Operational leaders are embedding AI co-pilots, freeing analysts to focus on high-value cases
• Human-centered design and transparency fuel adoption and trust in AI systems

The opportunity ahead: Culture, collaboration and leadership:

• Financial crime success requires agile leadership, collaboration across private-public sectors, and a mindset shift
• Capability maturity and continuous improvement are key themes across regulated entities
• AI governance and explainability are essential for long-term trust across risk, compliance, and regulatory engagement

Watch the webinar now

Gain firsthand insights from the experts shaping Australia’s next chapter in financial crime compliance.

Watch as AMP Bank, Deloitte, and SymphonyAI representatives share practical guidance, strategic perspectives, and innovation roadmaps to help institutions evolve with confidence.

Related resources

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Financial crime compliance in Australia – an inside perspective

Symphony Risk Intelligence