KYC AND CUSTOMER DUE DILIGENCE

Uncover risk with software for Know Your Customer (KYC) and Customer Due Diligence (CDD)—and seamlessly integrate into your current stack.

The Paak logoThe Paak logoThe Paak logoThe Paak logoThe Paak logoThe Paak logoThe Paak logoThe Paak logo
50%

Fewer false positives

30%

Reduction in manual reviews

40%

Faster investigations

Preventing criminal onboarding is complex, requiring disparate data from internal and external sources to be considered in real-time. SymphonyAI supports investigators with a unified picture of evolving risk—before it becomes problematic.

Automate real-time onboarding

Enable real-time account opening and risk scoring by eliminating the need for manual processes. SymphonyAI’s solutions create a frictionless user experience.

Keep regulators satisfied

Outpace regulations and demonstrate compliance with clear and simplified workflows, reporting, and models. SymphonyAI’s solutions evolve with mandates and your risk appetite.

Improve Effectiveness

Enable investigators to make concise, confident decisions based on key contextual information. SymphonyAI’s solutions process alerts quickly so no details are overlooked.

Coordinate enterprise-wide

Navigate organizational complexities with a cohesive anti-money laundering strategy. SymphonyAI’s solutions support your business with a single, enterprise-wide deployment.

PRODUCTS

Rapidly deploy, effortlessly scale, and seamlessly integrate with SymphonyAI’s solutions for financial crime prevention. AI-powered solutions for KYC and CDD compliance expedite investigations by 40% and support investigators.

Customer Due Diligence
Name Screening
Entity Resolution
SRI Investigation

Solve complex financial crime challenges—while creating frictionless customer experiences. Customer Due Diligence is an enterprise-wide solution that enables your team to comply with know your customer (KYC) and anti-money laundering (AML) regulations.

SymphonyAI’s Customer Due Diligence solution seamlessly integrates with internal and external data sources to streamline investigations and provide a holistic view of customer risk. Real-time risk assessments enable fully automated onboarding, and with enhanced visibility, investigators can prioritize high-risk alerts.

Streamline know your customer (KYC) and customer due diligence (CDD) operations with AI-driven Name Screening. Name Screening removes customer friction points, reduces false positives by 50%, and captures genuine risk through flexible list integration, real-time sanctions, PEP, and adverse media screening.

SymphonyAI’s Name Screening examines 350 supported watchlists in 60+ languages. Comply with internal, domestic, and international watchlist regulations in real-time with automated watchlist updates—and ensure no risk goes unnoticed.

Seamlessly integrate into every detection and investigation solution to resolve disconnected data across your anti-money laundering ecosystem. Entity Resolution analyzes and connects diverse records from internal and external data sources, so you achieve a real-world, single-entity view of your customers.

SymphonyAI’s Entity Resolution is an out-of-the-box solution that delivers immediate results. Enable investigators to visualize complex customer networks and surface hidden relationships. Create a single subject for risk investigations and resolve duplicate records in minutes—not hours.

Consolidate your enterprise-wide risk and compliance tech stack with a single platform that grants investigators a holistic view of customer behavior. SRI Investigation is the financial crime prevention and investigation force multiplier.

SymphonyAI’s SRI Investigation is a next-gen case management system that’s 100% compatible with all third-party detection systems. Partnered with the SRI Copilot generative AI assistant, financial crime prevention is accelerated, manual reviews are reduced by 30%, investigator consistency is improved, and anti-money laundering efforts are simplified.

Utilize our deep domain knowledge to protect your customers

With 25+ years of experience developing market-leading KYC/CDD transaction monitoring products, SymphonyAI is a partner to the world’s largest financial institutions.

Investigate and understand the full customer lifecycle

Easily cover the complete customer lifecycle and integrate your data with a single solution for your entire compliance ecosystem.

Transform your capabilities with predictive and generative AI

Enhance your detection and investigation capabilities with industry-leading predictive and generative AI, and supervised and unsupervised machine learning.

Connect enterprise-wide units and data in KYC/CDD solutions

Tear down the silos that inhibit investigators with complete, scalable know your customer (KYC) and customer due diligence (CDD) solutions for your entire organization.

Watch this brief introduction to our KYC/CDD offering for a clear overview of core capabilities, the AI driving our solutions, and the real-world problems we solve for a global customer base. You’ll see how our technology streamlines compliance and enhances risk detection at scale.

Optimize KYC and ensure CDD compliance with AI-driven financial crime prevention solutions—backed by support from strategic experts.

The team at SymphonyAI is here to answer your questions about financial crime prevention and our solutions. Here are some of the most common.

Are KYC and CDD the same?

KYC software is designed to initially verify a customer’s identity by collecting and analyzing personal information, while CDD software focuses on the ongoing monitoring of customer behavior to assess risk continuously. Although both types of software aid financial institutions in compliance and risk management, KYC serves as the initial verification step, whereas CDD involves the continuous assessment of customer activity and risk.

What does SymphonyAI offer for KYC and CDD compliance?

SymphonyAI provides AI-powered solutions for KYC and CDD, enabling real-time risk assessments, automated onboarding, and efficient customer risk monitoring.

How do SymphonyAI’s KYC/CDD solutions enhance investigations?

These solutions reduce false positives by up to 50%, lower manual review requirements by 30%, and accelerate investigations by 40%, giving investigators clearer, faster insights into customer risk.

What industries can benefit from SymphonyAI’s KYC and CDD solutions?

Banks, insurance companies, financial markets, gaming, and private banking and wealth management can benefit from SymphonyAI’s solutions to stay compliant with AML regulations and efficiently handle high-risk customer management.

How does SymphonyAI streamline KYC and CDD processes?

By integrating with both internal and external data sources, SymphonyAI provides software that offers a unified view of customer risk, automating onboarding and prioritizing high-risk alerts for immediate attention.

What AI capabilities does SymphonyAI’s KYC/CDD solution include?

The solution incorporates predictive and generative AI, as well as supervised and unsupervised machine learning, allowing it to adapt dynamically to new risk factors and improve over time.

What results have clients experienced using SymphonyAI’s KYC/CDD solutions?

Clients, including large European banks, have reported millions in annual savings and significant improvements in compliance efficiency through SymphonyAI’s integrated KYC and CDD approach.

How can AI help with CDD?

SymphonyAI’s AI-powered solutions for financial crime prevention unite the power of enterprise-grade technology with trailblazing AI. With AI, our customers efficiently comply with regulations via integrated name screening, risk scoring, and real-time onboarding. Our AI-powered solution provides a single, dynamic view to detect and manage customer risk. Graphic representations of risk categories and multi-level views of complex corporate structures empower our customers.

Learn more about SymphonyAI’s Customer Due Diligence (CDD) software.