KYC / CUSTOMER DUE DILIGENCE
Get to really know your customer’s risk
From onboarding to ongoing, get real-time risk scoring that dynamically connects risk signals across the customer lifecycle
Industry-leading SaaS KYC/CDD software
Blend the required protocols of robust rules with the power of advanced AI innovation. Detect hidden risk throughout the customer lifecycle with KYC/CDD software that seamlessly integrates into your AML compliance tech stack for real-time onboarding and event-driven ongoing due diligence.
Challenge
Preventing criminals onboarding is becoming increasingly complex, requiring disparate data from internal and external sources to be considered in real-time. Periodic reviews are a major drain on resources and only offer a snapshot, meaning risk can go unnoticed for years. Investigators are struggling to build a true picture of evolving customer risk without a unified view of your data. With surging volumes, balancing comprehensive risk assessments against limited resources is essential to remain compliant.
How we help
Deep domain knowledge
SymphonyAI has more than 25 years’ experience developing market leading KYC/CDD transaction monitoring solutions for the world’s largest financial institutions.
Fully integrated end-to-end detection and investigation
Our solutions cover the complete customer lifecycle and provide fully accessible data integration across your entire compliance ecosystem.
AI-powered innovation
We combine predictive and generative AI with supervised and unsupervised machine learning to transform detection and investigation capabilities.
Enterprise-wide applications
Tear down silos with complete KYC/CDD solutions that easily scale to enterprise level, connecting business units and fragmented data across your organization.
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50%
Fewer false positives
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30%
Reduction in manual reviews
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40%
Faster investigations
KYC/customer due diligence products
A complete, enterprise-wide solution for all your KYC and CDD needs. Get holistic insights and event-driven dynamic risk assessments that allow you to comply with regulations efficiently and effectively.
- Create frictionless customer experiences
- Get real-time risk assessments that enable fully automated onboarding
- Integrate with any internal and external data sources
- Automate level 1 triage and prioritize high-risk alerts
- Streamline investigations with a holistic view of risk
A complete, enterprise-wide solution for all your KYC and CDD needs. Get holistic insights and event-driven dynamic risk assessments that allow you to comply with regulations efficiently and effectively.
- Create frictionless customer experiences
- Get real-time risk assessments that enable fully automated onboarding
- Integrate with any internal and external data sources
- Automate level 1 triage and prioritize high-risk alerts
- Streamline investigations with a holistic view of risk
Customer success
EUROPEAN BANK
Leading European bank saves €3.5m per year
A European bank with operations across the continent was looking for a highly scalable case manager that could deal with the increasing complexities of global operations and help investigators navigate compliance requirements more efficiently.
Sensa Investigation Hub was chosen for its ability to connect and consolidate risk and compliance tech infrastructure to provide a single, subject-centric view for financial crime investigations. Sensa Copilot proved to be an invaluable AI assistant, helping investigators save time and improving investigation quality.
CECABANK
Cecabank transforms efficiency with fully integrated solution
Cecabank wanted a next generation solution that combined transaction monitoring, sanctions screening, and customer due diligence. Critically, it had to meet both retail and wholesale banking requirements.
SymphonyAI rose to the challenge, significantly reducing the time and cost of investigations without sacrificing coverage.
Industry awards
KYC / Customer Due Diligence benefits
Eliminate manual processes to enable real-time account opening and risk scoring for a frictionless user experience.
Stay ahead of ever-changing regulations and demonstrate enhanced compliance with easily auditable workflows, transparent models, and automated regulatory reporting.
Easily adjust ultimate beneficial owner (UBO) thresholds to quickly align with evolving regulatory mandates and your risk appetite.
Optimize the efficiency of investigations by presenting investigators with all the context and information they need to make fast, confident decisions. With no need for tedious manual data collection, alerts are processed in a fraction of the time, and nothing is overlooked.
Champion a truly cohesive approach to your AML strategy with a single, enterprise-wide deployment supporting multiple lines of business across even the most complex organizational structures
End-to-end financial crime prevention
The power of connected detection
SymphonyAI offers end-to-end financial crime detection covering every aspect of anti-money laundering and fraud prevention.
Market leading as individual solutions, unstoppable as a fully integrated FinCrime ecosystem.
Adapt to risk wherever it emerges
Expose new financial crime typologies across risk domains with connected detection that shows where the risk is coming from and how to counteract it. Update rules and AI models in-house to always stay one step ahead.
Connect. Detect. Adapt.
Connect fragmented data and siloed teams to transform investigations
A single-subject view across all risk domains enables investigators to assess risk faster and smarter.
Related resources
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