Russian grocery store retailer Nahodka to optimize its supply chain with SymphonyAI

12.18.2019 | By Mark Speyers

DALLAS – Dec. 19 2019 – SymphonyAI, provider of the industry’s leading AI-enabled platform and customer-centric solutions that deliver profitable growth for retailers and CPG manufacturers, today announced that Nahodka is implementing SymphonyAI Demand Forecasting, Store Replenishment and Warehouse Replenishment.

Nahodka, a fast-growing retailer in the Volga region of Russia, prides itself on providing customers with the best assortment at the best price. To support its aggressive growth plans, Nahodka needed to optimize inventory management, reduce operational costs and increase demand forecasting accuracy across its extensive supply chain.

After reviewing multiple local and worldwide vendors, Nahodka selected SymphonyAI for its cloud-based approach, avoiding the additional need to integrate applications and resources to support IT infrastructure internally. SymphonyAI also offered a robust architecture that was the best functional fit for the IT strategy of the company.

“We consider supply chain efficiency and high-quality demand forecasting to be critical in driving customer satisfaction and ensuring that the right products are available at the right time, at the most affordable price,” said Sergey Surmach, Director, Nahodka Retail. “We have an extensive and growing retail operation that will benefit from SymphonyAI’s cutting-edge technologies and global best practices.”

SymphonyAI’s solutions enable Nahodka to automatically manage replenishment, speeding time to shelf. Furthermore, the technology recognizes and tracks fresh items separately, so the retailer can be alerted to date sensitivity and account for real-time adjustments in demand. The solutions also will help to reduce ineffective stocks, decrease spoiled products and ensure increased service levels across end-to-end supply chain.

“When choosing an IT solution, we always try to avoid customization and build our business processes in the way that an IT product supports,” said Alexander Sannikov, director of IT stores Nakhodka. “The functionality of the SymphonyAI solution has completely suited us, and the company will not have to make significant changes to the current business processes.”

“For Nahodka, and all of our customers, we promise to be the easiest company to do business with, provide the best quality and service, and deliver breakthrough innovations, all while driving measurable revenue and margin growth in the first year of the relationship,” said Stanislav Krupnick, Country Manager, RCIS and Head of Sales, CE, SymphonyAI. “We’re excited to deliver on this promise as we help Nahodka bring new capabilities to its supply chain and make sure its customers’ needs are met.”

The implementation of the project will be carried out by Consulting for Retail (C4R), which has extensive experience in optimizing supply chain processes that will help to ensure a smooth and rapid deployment of SymphonyAI’s solutions.

Learn more about SymphonyAI’s Demand ForecastingAI, Store Replenishment and Warehouse Replenishment.

About Nahodka

Nakhodka is a fast-growing chain of low-price stores for customers who love saving, as well as appreciate the best assortment, price and quality.

About SymphonyAI
SymphonyAI offers the industry’s leading AI-enabled platform accompanied by a suite of customer-centric solutions that deliver profitable growth for retailers and CPG manufacturers. SymphonyAI’s innovations span the retail value chain from customer insights, agile merchandising, promotion optimization, personalized marketing, fresh and center store management, to demand forecasting and inventory management. Our role-based solutions and CINDE, the industry’s first personal decision coach, provides users predictive analytics and prescriptive recommendations that make it easier to identify growth opportunities, activate plans, and realize profit and revenue growth, from supplier to shelf. A strong global partner ecosystem helps us serve more than 1,200 organizations worldwide – including 15 of the top 25 global grocery retailers and 25 of the top 25 global CPG manufacturers – all through the Microsoft Azure Cloud. SymphonyAI is a SymphonyAI company.

About SymphonyAI
SymphonyAI Group is the fastest-growing private group of B2B AI companies, backed by a $1 billion commitment to deliver next-generation AI solutions for transforming the enterprise. Since its founding in 2017, SymphonyAI Group has grown rapidly to a group of six companies with a combined revenue run rate approaching $300 million. Over 1,600 talented leaders, data scientists, and other professionals operate the group under the leadership of one of Silicon Valley’s most successful serial entrepreneurs, Dr. Romesh Wadhwani. Website:

Media Contact
Lee Simpson
Fourth Day PR (for SymphonyAI)
+44 (0)20 7403 4411

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