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Sensa Investigation Hub provides enterprise-wide AI-powered case management

07.23.2025 | Meghan Palanza

Centralize data and achieve higher-quality investigations faster with SymphonyAI

Product Manager Meghan Palanza introduces Sensa Investigation Hub, a unified AML case management system that empowers financial crime prevention teams to reduce investigation backlogs, eliminate data silos, and proactively manage compliance.  

Learn how AI-powered tools like Sensa Copilot and network analytics streamline investigations, accelerate suspicious activity report (SAR) filings, and ensure global regulatory alignment across countries and jurisdictions. 

Topics covered 

Challenges in financial crime investigation: 

  • Fragmented data across AML, CDD, fraud, and sanctions screening teams hinders holistic risk understanding  
  • Excessive false positives leads to manual backlog and alert fatigue  
  • Rising regulatory burdens increase compliance costs and investigative inefficiency  

Sensa Investigation Hub capabilities: 

  • Subject-centric investigation view consolidates multiple alerts under one entity  
  • Self-service compliance management and no-code workflow configuration  

AI-powered Sensa Copilot and enhanced reporting: 

  • Gen AI assistant accelerates investigations with narrative generation, contextual questioning, and adverse media analysis  
  • Real-time data aggregation and decision support across detection systems 

Empowering risk functions across the enterprise: 

  • Managers can prioritize risk-based workloads, assign tasks, and control access functions  
  • Enhanced collaboration and consistency across teams regardless of geography or experience level  
  • Role-based permissions offer controlled access to CDD, PEP, and sanctions data  

Future innovations in AI and compliance: 

  • Continuous enhancement of Sensa Copilot with generative AI skills and data packets  
  • Network analytics visualize beneficial ownership, fund flows, and expand investigation scope  
  • Scalable architecture designed for global regulatory compliance requirements 

Related resources: 

  • Agentic AI Q&A: Understand all you need to know about autonomous agents from what they are to how they can be used in financial crime prevention 

Ready to transform your financial crime investigations?

See how Sensa Investigation Hub empowers your risk teams with centralized data, AI-powered insights, and streamlined compliance workflows—driving faster, higher-quality investigations across the enterprise.

about the author
photo

Meghan Palanza

AML and Investigation Hub Product Manager

Meghan Palanza has over two decades of experience in the financial crime sector, establishing herself as a seasoned professional adept at navigating the complex landscape of regulations and financial crime. She has dedicated the past two years to product development, where she successfully bridges the gap between customer feedback, regulatory requirements, and innovative financial products. Regularly working with global clients, Meghan has a nuanced understanding of diverse regulatory environments and the unique challenges faced by international financial entities. Prior to joining SymphonyAI, Meghan worked in corporate security at a leading broker-dealer firm. Her career is marked by a commitment to excellence, a proactive approach to emerging threats, and a relentless pursuit of innovation in financial crime prevention.

Learn more about the Author

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