PALO ALTO – Feb. 27, 2026 – SymphonyAI, a global leader in Vertical AI platforms, has been included in the Retail Planning Platforms Landscape, Q4 2025, a Forrester report.
Retail planning has become a core operational capability as retailers contend with volatile demand, margin pressure, supply chain disruption, and rising expectations for localized, omnichannel assortments. As planning moves beyond spreadsheets and disconnected tools, platforms that embed data, analytics, and AI into merchandising and execution workflows are increasingly being adopted to support day-to-day planning and execution across the enterprise.
SymphonyAI supports modern retail planning through its
, which embeds AI-driven intelligence across merchandising, assortment planning, pricing, promotions, inventory optimization, and store execution. CINDE is designed to connect long-term financial and assortment planning with near-term inventory and execution decisions, enabling retailers to operationalize AI within core retail workflows.
Examples of AI-driven retail planning and execution use cases supported by SymphonyAI include:
- Assortment and space optimization: Applying machine learning to local demand signals, store attributes, and historical performance to tailor assortments and planograms at store and cluster level.
- Demand-aware inventory planning: Continuously aligning inventory targets with changing demand patterns, supply constraints, and promotional activity to improve availability and reduce overstocks and markdowns.
- Pricing and promotion intelligence: Using AI to model price elasticity, promotion effectiveness, and scenario impacts on margin and sell-through.
- Store execution intelligence: Connecting planning decisions with store-level execution signals to identify gaps in planogram compliance, availability, and on-shelf performance.
Built on SymphonyAI’s vertical-first AI foundation, CINDE is designed to operate inside the real workflows of merchants, planners, and store operators — embedding intelligence into everyday retail decisions rather than treating AI as a separate analytics layer.
“As retail planning becomes more dynamic and continuous, AI must be embedded directly into the workflows where planning decisions turn into operational outcomes,” said Manish Choudhary, President of Retail, SymphonyAI. “Our focus with CINDE is on connecting planning, execution, and learning loops across merchandising, inventory, pricing, and store operations — so retailers can respond faster as conditions change.”
Access the Forrester report
The full Retail Planning Platforms Landscape, Q4 2025 report is available to Forrester subscribers or for purchase at: https://www.forrester.com/report/the-retail-planning-platforms-landscape-q4-2025/RES189948
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About SymphonyAI
SymphonyAI delivers Vertical AI platforms that help enterprises solve their most complex, high-value challenges — from stopping financial crime to improving store performance and boosting manufacturing efficiency. Trusted by more than 2,000 enterprise customers worldwide, including 200 of the top financial institutions, the top 25 CPG companies, and many of the world’s largest grocers and industrial manufacturers, SymphonyAI provides domain-trained applications and pre-built agents that are ready to work on day one. Learn more at https://www.symphonyai.com/.
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