AI customer success stories
SymphonyAI’s 2,000+ customers experience measurable value with vertical-specific AI and fast time-to-value.
Latest customer news and case studies
Keeping a watchful eye on sanctions for a large American bank
Sensa Investigation Hub in action at a leading European bank
Large U.S. Regional Bank signed with SymphonyAI to safeguard their customers
Global leader HGS counts on SymphonyAI ITSM for resource optimization
Shelf planning innovation fuels shopper satisfaction at Associated Wholesale Grocers
World-class brand chooses SymphonyAI’s AI-powered ITSM and ITAM from 13 options
Absa finds an ally in AI for crime detection, reducing false positives by 77%
Cecabank partners with SymphonyAI to revolutionize its retail and wholesale banking security
SymphonyAI works with global industry leaders
Leading AI—recognized by experts
Industry experts recognize SymphonyAI’s applications and the Eureka AI platform as game-changers, praised for driving results across sectors with leading AI innovation.
Read all recognition
“Our partnership with SymphonyAI is a true win-win scenario. Our customers feel valued and we’ve benefited from improved customer loyalty.”
Flávio Almeida
CRM and Private Label Manager, Extrafarma
“SymphonyAI is the way to go. Really innovative and a great idea… and I stand by every single word!”
Francisco Mainez
Head of Business Financial Crime Risk Data and Analytics, Retail Banking
HSBC
“It really piqued my interest because of its interface and its intuitiveness. What really sold it was the AI.”
Janie Montgomery
Business Solutions Manager
Navis
“We selected SymphonyAI for its technology coupled with market-leading experience… this reinforces our stance in protecting our honest customers.”
Paul Priestley
Counter Fraud Director
Hastings Direct
“SymphonyAI is now a core pillar of Infogain’s digital transformation initiatives.”
Manish Anand
VP and CIO
Infogain
“We selected SymphonyAI as our preferred partner based on their speed to implementation, proven ROI, and ease of use.”
Dragos Oprisor
Digital Project Manager, Metro Romania Convenience
“Using predictive AI models from SymphonyAI integrated with critical data sources, we can proactively detect anomalies and prevent unplanned stoppages.”
Ben Engels
Reliability Manager Europe, Nippon Gases
Testimonials from SymphonyAI customers
Hear how customers realize measurable value with leading AI products and solutions.
SymphonyAI customer FAQs
The team at SymphonyAI is here to answer your questions. Here are some of the most common.
How does SymphonyAI help customers solve business problems?
SymphonyAI stands out for its vertical-specific AI applications that deliver results in weeks. SymphonyAI combines deep industry expertise with cutting-edge AI to build tailored AI applications—making products uniquely effective.
SymphonyAI achieves fast time-to-value by offering pre-built, industry-specific AI applications that integrate seamlessly into existing workflows. All AI applications are designed from the ground up to address specific business challenges, allowing customers to realize benefits in a matter of weeks.
SymphonyAI provides significant value in retail, CPG, financial services, manufacturing, media, and enterprise IT industries. Every AI product is designed to address the specific challenges of these sectors.
Customers select SymphonyAI for its rapid deployment, demonstrated ROI, and ease of use. Additionally, SymphonyAI’s industry-specific expertise and market-leading technology give it an edge in driving meaningful results.
SymphonyAI works with more than 2,000 customers across the world’s largest industries. This includes 30 of the top 50 grocery retailers, all 25 top CPG companies, and ⅓ of the top financial institutions.
SymphonyAI offers comprehensive post-implementation support, including training, performance monitoring, and ongoing optimization. The customer success team ensures every customer continues to achieve desired outcomes as business needs evolve.