Press release

SymphonyAI Sensa-NetReveal Applied Intelligence Appoints Regional Customer Officers in North America, EMEA and APAC


Wednesday 9 September 2020 – SymphonyAI Sensa-NetReveal Applied Intelligence, a global leading provider of anti-money laundering (AML) and counter-fraud solutions, announced the addition of three executives to its financial services leadership team. Each will serve as a regional customer officer for their respective region, leading our internal Applied Intelligence teams whilst providing a customer-centric approach to every external engagement across the globe.

Paul Stacey, who joined BAE in 2008 as executive manager leading financial services for SymphonyAI Sensa-NetReveal, and previously for Autonomy and IBM will be responsible for all aspects of the financial services business in North America, including sales, delivery, operations and customer support. An industry veteran with more than two decades of experience, he has led the charge of the Sensa-NetReveal® expansion in Canada and helped acquire new customers including Royal Bank of Canada, RSA Canada and the insurance consortium CANATICS.

James Fox, who has spent 15 years at SymphonyAI Sensa-NetReveal focused on all aspects of delivery for financial services globally, developing the company’s relationships with clients and alliance partners, and more than 22 years in the technology and software industry, will lead the company’s business in Europe, Middle East and Africa (EMEA). He will be responsible for all aspects of customer relationships in the region.

Gerard O’Reilly, who joined SymphonyAI Sensa-NetReveal in 2005 to lead the HSBC Services team on the deployment of the SCION case management and AML solution across all of HSBC’s jurisdictions, relocated to Melbourne in 2007 to establish the business in the APAC region. He will be responsible for the region’s customer relationships, aligning customers’ business objectives in order to provide high-value growth whilst managing new external compliance obligations and risk.

“Our customers are at the core of everything we do. We are fortunate to have Paul, James and Gerard’s leadership and experience, especially as we deliver new, exciting and impactful products across our global footprint, such as Sensa-NetReveal® 360,” said Garry Harrison, Managing Director of Financial Services. “Having their robust background and leadership in financial services will further cement our team as a global leader in fraud and financial crime management solutions. We are excited about what these appointments will mean for our current and future customers, as well as our organization at large.”